Ratings based on 16 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Aug 2022
I booked, and paid for a suite at the Amstelski through Expedia. When I arrived, I was told they had no rooms left, and that they had put me into a standard room at a hotel next door. Whilst the room was adequate, I hate small rooms, and the room I stayed in was half the price of what I booked. Expedia have refused to refund the difference. After several hundred stays through Expedia, the 4th at this property, there won't be any more with either.
by A verified traveler
Posted 8 Aug 2022
Our stay was great! Have some issues with lights in the bathroom, but it was partly solved, and additionally received a compliment from the hotel.
Comment from Hotel Management
13 Aug 2022 by Klymenko Valentyna, Hotel Management
Dear Tatiana
Thank you for a feedback, we so happy that you like staying in our hotel. We will be glad see You next time. Best regards Amstel Ski team!
by A verified traveler
A beautifule location... escape from noise..
Posted 29 Oct 2021 on Hotelsthe place is beautiful but the breakfast was horrible, we terminated it the very next day.
Comment from Hotel Management
3 Nov 2021 by Krisztina, Hotel Management
Hello, dear Nabeel ! Thank you for letting us know about the issues that you experienced during your recent stay at our property. Guest satisfaction is our top priorite and we are always looking for ways to improve our services, identify training opportunities, and provide an outstanding guest experience. Hope to see you again! With best regards, Amstelski and DeMolen team.
by A verified traveler
Posted 11 Sep 2021
by A verified traveler
Awsome
Posted 13 Jul 2021 on HotelsMaybe the best you could find in bukovel and u should try alex restaurant and bar outstandingd thanks to alla and katia the reception
Comment from Hotel Management
14 Jul 2021 by Aministrator Alla, Hotel Management
Dear Saleem,
Thank You for choosing us and such great feedback. Looking forward to se you as a regular guest.
Best regards, AmstelSki & De Molen team.
by A verified traveler
Posted 2 Feb 2021 on Hotels
Comment from Hotel Management
1 Mar 2021 by З Повагою, команда AmstelSki и DeMolen., Hotel Management
Шановний Олексій,
Дякуємо що обралм наш готель, та знайшли час залишити відгук. Сподіваємося бачити Вас знову.
by A verified traveler
Posted 1 Dec 2020 on Orbitz
Comment from Hotel Management
13 Dec 2020 by Kateryna, Hotel Management
Thank You for rating us.
AmstelSki and DeMolen team
by A verified traveler
Good views
Posted 26 Oct 2020 on HotelsWell located
Comment from Hotel Management
29 Oct 2020 by Dmytro Shapoval , Hotel Management
Dear Guest,
Thank you for choosing us and your feedback. It will be honor for us to see you again.
Best Regards, Amstelski team.
by A verified traveler
Posted 17 Oct 2020 on Hotels
Not good - very unhelpful when a mistake was made with a date
Comment from Hotel Management
18 Oct 2020 by AmstelSki hotel team, Hotel Management
Dear Alan!
First of all, thank You for choosing our hotel for your journey! The hotel staff tried to do their best to resolve the problem with the wrong reservation made though your travel agency. Unfortunately, the hotel has no rights and access to change or to cancel such reservations, that’s why,these attempts did not give positive results. We did not charge any money for an erroneous reservation. We are still keeping in touch with you to figure it out and we are in touch with the representatives of Expedia.
Wish you all the best!
by A verified traveler from Perth, WA
Posted 4 Jan 2020
This is a great hotel, great location, true ski in ski out, ski rental excellent, easy parking, away from the hudske of village, but only 5 minute walk. Could not fault it.
Comment from Hotel Management
5 Jan 2020 by Amstelski team., Hotel Management
Dear Mark, thank you review. We will be happy to see you as a regular guest at our property.
Amstelski team.
