Ratings based on 1,000 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2023 on Hotels
Comment from Hotel Management
16 Nov 2023 by front desk, Hotel Management
Thank you for taking the time to rate your stay. Although our location has been closed since August 2023 we sincerely apologize we failed to exceed your expectations.
by A verified traveler
Posted 5 Sep 2023
unclear parking signs. Reserved area not clearly marked.
by A verified traveler
Posted 2 Aug 2023
by A verified traveler
Posted 27 Jul 2023
Comment from Hotel Management
29 Jul 2023 by front desk, Hotel Management
thank you for rating your recent stay
by A verified traveler
very disappointing!
Posted 18 Jul 2023 on HotelsComment from Hotel Management
21 Jul 2023 by front desk, Hotel Management
our team apologizes we failed to exceed your expectations
by A verified traveler
Posted 9 Jul 2023
Lots of mud/dirty smell due to old carpet. Not like other Quality Inn hotels, better to avoid.
Reception desk people are supportive.
Comment from Hotel Management
21 Jul 2023 by front desk, Hotel Management
our team apologizes we failed to exceed your expectations
by A verified traveler
Posted 2 Jul 2023
Will not be staying here again. The carpet in the room was seriously filthy, corners in the room were dirty with cobwebs, bathroom surfaces were dirty to the touch, and the room smelled like cigarette smoke.
Comment from Hotel Management
21 Jul 2023 by front desk, Hotel Management
our team apologizes we failed to exceed your expectations
by A verified traveler
Posted 26 Jun 2023 on Hotels
Comment from Hotel Management
30 Jun 2023 by front desk, Hotel Management
thank you for rating your stay, our team hopes to see you in the future.
by A verified traveler
Posted 24 Jun 2023
Comment from Hotel Management
21 Jul 2023 by front desk, Hotel Management
our team apologizes we failed to exceed your expectations
by A verified traveler
I wouldn’t stay again.
Posted 23 Jun 2023 on HotelsThe pillows and blankets were comfortable and the hotel was quiet but the room and hall rugs were old and looked dirty. There is no elevator and I had to bump my suitcase up the stairs. The door to the balcony was unlocked which I didn’t discover until the next day because I didn’t know there was a balcony. The entrance to the building smelled like pot and several people were standing around it when I arrived. The hook for the ironing board was falling off the wall. The air conditioner would not come on the next morning.
The front desk person was also the shuttle driver and he was trying to be everywhere at once. The morning person did allow me to check out an hour late which was nice. The employees were helpful.
The overall appearance of the hotel was diminished by the dark dirty rugs and the strong odor of pot.
Comment from Hotel Management
30 Jun 2023 by front desk, Hotel Management
thank you for sharing this information. we will use this information to better the hotel to exceed everyone's expectations in the future.
