Ratings based on 520 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great location
Posted 14 Oct 2020 on HomeAwayVery easy and fast check in. Property manager managed to find ways to connect with me after unable to contact Expedia that our original property is closed on Sunday and we have to move to another property. The info provided was accurate. The location is really good. Close to city and easy access to metro even though due to COVID we didn’t take public transportation. We will definitely try the metro next time we are here.
by A verified traveler
Posted 11 Sep 2020 on Hotels
Comment from Hotel Management
11 Sep 2020 by Nicole-AGM, Hotel Management
Thank you for taking the time to rate your stay with us!
by A verified traveler
Spacious apartment feel
Posted 19 Aug 2020 on HotelsThe room felt more like an apartment than a hotel room. Spacious with a full kitchen.
Location was walkable. We ate at the restaurant in the building next door too.
Would stay here again!
Comment from Hotel Management
28 Aug 2020 by Nicole- AGM, Hotel Management
Thank you for taking the time to post your review of your stay with us.
We hope to see you again!
by A verified traveler
Beautiful hotel
Posted 16 Mar 2020 on HotelsThis is a wonderful place!!
Comment from Hotel Management
16 Mar 2020 by Erin H., Hotel Management
Pamela,
Thank you for your review, we hope to see you again!
by A verified traveler
Family fun
Posted 16 Mar 2020 on HotelsInspite of looming corona virus cancellations for the St Patricks day parade and Sabers game (the reason for our visit) our family trip was made nicer by the staff. We asked for and got extra chairs. We cooked in, and it was very good. We had everything we needed. We knew ahead of time to ask for the cookware. We had a fun game night the 4 of us and were much more comfortable than we would have been in 2 hotel rooms. Just please know that although the parking lot next to the hotel sign says $5 for the weekend that is not true. We parked overnight Saturday and had paid the $5, but sadly there was a ticket for $15 on the car when we checked out. The hotel does not have parking. There is the (said lot adjacent and) a parking garage across the street. Again not affiliated. However I think the hotel could do a courtesy to their customers by having a BIG sign at the desk detailing the parking regulations of the lot which most people assume IS their lot. Just a suggestion.
Comment from Hotel Management
16 Mar 2020 by Erin H., Hotel Management
Sandra,
Thank you for your review. We are happy to hear you enjoyed your stay at the hotel despite the current pandemic. We hope to see you again soon!
by A verified traveler
Uber comfy room
Posted 15 Mar 2020 on HotelsHotel lobby and common areas were well done and show the old brickwork of this amazing building. Rooms also show old character with modern conveniences. Bathrooms I feel we’re not up to par with the rest of the details in the room but are still nice. I would definitely stay again
Comment from Hotel Management
16 Mar 2020 by Erin H., Hotel Management
David,
Thank you for taking the time to tell us about your stay. We look forward to your next visit!
by A verified traveler from fonthill
Posted 11 Mar 2020
roomy...good location ….but not as close to arena..parking across road in paid parking only 5$ but on roof
Comment from Hotel Management
13 Mar 2020 by Erin H., Hotel Management
Jeff,
Thank you for your review, we are glad to hear you enjoyed your stay!
by A verified traveler from Mosley Canada
Posted 10 Mar 2020
Would recommend to others should they visit Buffalo, near to lots of venues.
Comment from Hotel Management
10 Mar 2020 by Erin H., Hotel Management
Thank you for your review.
by A verified traveler
Posted 8 Mar 2020
Loved the loft. Close to everything. Excellent restaurant next door. Would definitely recommend and go back myself
Comment from Hotel Management
10 Mar 2020 by Erin H., Hotel Management
Thank you for your review, we look forward to seeing you again!
by A verified traveler
Posted 6 Mar 2020 on Hotels
Comment from Hotel Management
18 Mar 2020 by ErinH, Hotel Management
Thank you!
