Ratings based on 977 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 May 2024
Facility clean and updated. However, windows need heavy drapes as only sheer lightweight ones in place. Not an issue if you are getting up at daybreak. Just don't plan on sleeping in. Staff very good. Location very convenient to courts/government/banks/library/offices. Very little retail left in DT Buffalo anymore.
by A verified traveler
Posted 1 May 2024
Staff at restaurant were very friendly at breakfast and also at the bar in the evening. My family stayed there for my nephew's graduation. My Sister has cancer and has been very sick for a long time, but at your bar I saw her smile and laugh for the first time in at least 3 years! Thank you so much for a wonderful family experience!
by A verified traveler
Posted 30 Apr 2024
Got what I paid for
by A verified traveler
Posted 28 Apr 2024
Seemed quite new and comfortable in the rooms. Dining room chairs showed use/ old stains however
by A verified traveler from ELMIRA
Posted 28 Apr 2024
Friendly and courteous staff, very spacious rooms! Food was delicious! One of the best hotels we’ve ever stayed at
by A verified traveler
Posted 22 Apr 2024
Excellent!
by A verified traveler
Posted 21 Apr 2024
I’m sure there are nicer places to stay than this hotel. The room was old, shower had a strange smell that I would compare to a gym locker room shower. Also, sleep was continuously interrupted by an alarm clock that kept ringing. It could not be unplugged. Beds and pillows were very uncomfortable. The staff was friendly. Overall, pick somewhere else.
by A verified traveler
Posted 19 Apr 2024
by A verified traveler from Clyde
Posted 15 Apr 2024
Noce
by A verified traveler
Posted 10 Apr 2024
