Ratings based on 119 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Needs updated. Air conditioning wasn’t working very well. Had to change rooms to get one that worked but still wasn’t very good. Paint was peeling.
by A verified traveler
Posted 25 May 2024
All good except for the loud A/C
Comment from Hotel Management
11 Jun 2024 by Crystal, Hotel Management
Thank you so much for your review! We agree on those, we are currently in a HVAC Renovation! Hopefully soon the Loud one's will be gone completely.
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
11 Jun 2024 by Crystal, Hotel Management
Thank you so much!
by A verified traveler
Posted 13 May 2024
Clean. Nice staff. Breakfast items were almost gone an hour before breakfast time was over. No one seem to monitor the supply. Really nice pool area But pool water was ice cold and hot tub not working.
Comment from Hotel Management
14 May 2024 by Crystal, Hotel Management
We are so sorry you had a bad Breakfast experience, with your stay during our sold out weekend. With a sell out, we did our best to prepare for breakfast and stumbled on that. Yes, our pool is beautiful but cold! Being in a "Sun Room" The temperature depends on the temp around the few days before or after. We are happy the hotel was clean and our staff was nice! Thank you so much for bringing all of this to our attention!
by A verified traveler
Posted 10 May 2024
Nice quiet, clean facility with friendly staff. Only tiny negative was that bathroom door didnt stay closed very well. Overall, very nice hotel that's 22 minutes from Bolivar. Recommend!
Comment from Hotel Management
14 May 2024 by Crystal, Hotel Management
Thank you so much for your review! I am so sorry that the door did not stay close, if you would please email me personally so we can get that door fixed I would be so thankful! stayatbuffalo@gmail.comWe are happy you enjoyed your stay other than that!
by A verified traveler
Posted 5 Apr 2024
Had a microwave and fridge but no dishes or cutlery in the room! Staff were super friendly
Comment from Hotel Management
14 May 2024 by Crystal, Hotel Management
We have plates and cutlery in the breakfast room. We do not provide them in the rooms and we are so happy you enjoyed our staff!
by A verified traveler
Posted 26 Jan 2024
Convenient location. Recently remodeled room. Limited breakfast.
Comment from Hotel Management
26 Jan 2024 by Crystal, Hotel Management
Thank you so much for your review!! We also agree that we are conveniently located.
by A verified traveler
Posted 16 Jan 2024
Property needs some renovations. Pool wasn't open. Staff was nice and friendly.
Comment from Hotel Management
16 Jan 2024 by Crystal, Hotel Management
Thank you so much for your review! We agree with you. We are working on our property one renovation at a time. I hope next time you're staying you see an upgade!
by A verified traveler from Ruidoso
Posted 3 Jan 2024
The manager was delightful and very accommodating. We will definitely be regulars!
Comment from Hotel Management
16 Jan 2024 by Crystal, Hotel Management
Thank you so much for staying with us and the review!! See you again soon!
by A verified traveler
Posted 23 Dec 2023
The person checking us in was very courteous. This is our second time staying
Comment from Hotel Management
4 Jan 2024 by Crystal, Hotel Management
We are so happy you had a great experience!
