Ratings based on 740 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from MIAMI
Posted 4 Jun 2024
Lost 1 star due to my room being in front of the elevators.
Comment from Hotel Management
4 Jun 2024 by Nicolas, Hotel Management
Thank you Juan for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards
by A verified traveler from Guatemala
Posted 28 May 2024
Todo muy bien
Comment from Hotel Management
28 May 2024 by Nicolas, Hotel Management
Thank you Luis for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards
by A verified traveler from Bávaro
Posted 24 May 2024
La propiedad estaba bien ubicada, en una zona tranquila, cerca de zonas bastantes comerciales para hacer compras. La habitación me parecía la tipología que reservé y vi en expedía, tampoco como cliente VIP Expedía no recibí ninguna amenidad especial de parte del hotel.
Comment from Hotel Management
25 May 2024 by Nicolas, Hotel Management
Thank you Candy for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. We will take your observation into account as well. We look forward to seeing you again whenever you like. Greetings,
by A verified traveler
Posted 21 May 2024
The location
Comment from Hotel Management
22 May 2024 by Nicolas, Hotel Management
Thank you Edgar for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards
by A verified traveler
Posted 18 May 2024
I recommend this hotel investing training staff in quality customer service in adfition to investing in better detergent and bleach to whitening towels.
Comment from Hotel Management
19 May 2024 by Nicolas, Hotel Management
Thank you Maria for your comments. Please note that I have sent them to General Manager to investigate what have happened and can actioned if needed. We do apologize for any inconvenience at our hotel. Regards
by A verified traveler
Posted 15 May 2024
Staff friendly location great good value for money
Comment from Hotel Management
15 May 2024 by Nicolas, Hotel Management
Thank you Aziz for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards
by A verified traveler
Posted 15 May 2024
Great place and very nice people.
Comment from Hotel Management
15 May 2024 by Nicolas, Hotel Management
Thank you Michael for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
15 May 2024 by Nicolas, Hotel Management
Thank you Poralall for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards
by A verified traveler
Posted 19 Apr 2024
The bathroom was not properly Cleaner.
The sink had fungus and she shower was left with hairs in it.
Comment from Hotel Management
19 Apr 2024 by Nicolas, Hotel Management
Thank you Jessica for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards
by A verified traveler
Posted 16 Apr 2024
When we first arrived to the property at 1:00am, it looked very isolated, but in the morning it was busy. I like that the property was quiet, except for one night when other guests down the hall were yelling and obviously drunk, another guest told them to be quiet. Breakfast was very basic, but filled you up. We really enjoyed our stay, but I wish they would of offered body lotion since I forgot mine. We traveled with our daughter and really appreciated we were accommodated with a room that had it's own hallway and rooms were side by side, reallyl cool and private. Rooms are very basic, and very limited with space, we were only able to hang a few things and the rest we lived out of our luggage for the duration of our trip. We would definately come back to this hotel as it was very coveniently located near Florida Street. The restaurant on the corner I believe was named El Establo? was delicious. There's also a pizza place across the street.
Comment from Hotel Management
16 Apr 2024 by Nicolas, Hotel Management
Thank you Maricela for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards
