Ratings based on 570 Verified Reviews

4.3 out of 5
84% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 28 May 2024
Ideal location for a few stay to sightsee, walkable to many historic sites.
Comment from Hotel Management
28 May 2024 by Merlina · Reservations, Hotel Management
Than you for your nice comments, have a great day
5 out of 5
by A verified traveler

Posted 24 May 2024
conforteble
Comment from Hotel Management
24 May 2024 by Merlina · Reservations, Hotel Management
Thank you Cristian for your great feedbackHave a nice day
4 out of 5
by A verified traveler

Posted 5 May 2024
Room was clean. Looked dated though. Bed was ok but felt old. Bathroom did not work properly. Staff was great and location is excellent. Breakfast was also excellent.
Comment from Hotel Management
6 May 2024 by Merlina · Reservations, Hotel Management
Thank you for your great comments Alda, We also take note of points to improve.Have a great day
5 out of 5
by A verified traveler

Posted 4 May 2024
Excelente hotel con muy buena atención del personal!
Comment from Hotel Management
4 May 2024 by Merlina · Reservations, Hotel Management
Gracias Silvana por su excelente devolución, Buen fin de semana
5 out of 5
by A verified traveler

Posted 20 Apr 2024
Clean, nice breakfast buffet, good room service. Front desk staff very helpful with guidance on directions, reservations for tours, etc. would definitely recommend.
Comment from Hotel Management
22 Apr 2024 by Merlina · Reservations, Hotel Management
Good day Daniel !Thank you for your feedback, have a great week
5 out of 5
by A verified traveler

Posted 14 Apr 2024
The property and all personal were very kind the area was safe and the hotel was very clean.
Comment from Hotel Management
15 Apr 2024 by Merlina · Reservations, Hotel Management
Thank you for your great feedbackHave a nice day
5 out of 5
by A verified traveler

Posted 6 Apr 2024
A tourist location and reasonable priced.
Comment from Hotel Management
8 Apr 2024 by Merlina · Reservations, Hotel Management
Thank you for your feedback, have a great day
5 out of 5
by A verified traveler

Posted 20 Mar 2024
Comment from Hotel Management
10 Apr 2024 by Merlina · Reservations, Hotel Management
Thank you for your great comments !Have a nice day
2 out of 5
by A verified traveler

Posted 17 Mar 2024
The location is great but the hotel condition is not great. Our room walls was dirty and it needs repair! At the roof top the server serving drinks was not friendly!
Comment from Hotel Management
18 Mar 2024 by Merlina · Reservations, Hotel Management
Dear Guest, we are very sorry for the inconvenience in our service. We have taken note of your suggestions to improve the experience for our Guests. Kind regards,
5 out of 5
by A verified traveler

Posted 14 Mar 2024
Comment from Hotel Management
4 Apr 2024 by Merlina · Reservations, Hotel Management
Thank you for your feedback, have a great day