Ratings based on 14 Verified Reviews

2.9 out of 5
4.1 Room cleanliness
3.2 Service & staff
4.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 Jun 2024
Very good
4 out of 5
by A verified traveler

Posted 27 May 2024
.
1 out of 5
by A verified traveler

Posted 3 Oct 2023
DO NOT BOOK! I booked this property months in advance and less than 24 hours before I was due to arrive, they moved me to a neighbouring hotel. The hotel they moved me to had lesser facilities, was a French and Italian speaking hotel and was very dated. I visited Janna e Sole to ask what had happened and if they could move me back to where I originally booked, they were rude and dismissive. I asked if I could have at least have a refund for the price difference as the hotel they had moved me to was nowhere near as nice. They have point blank refused and I am still fighting with them on this after being hung up on, and my emails ignored by their booking team. We heard a lot of horror stories from other guests about staff behaviour. They point blank lie to guests. Customer service is not something they offer. This was truly the worst holiday I’ve ever had.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jul 2023
2 out of 5
by A verified traveler

Posted 13 Sep 2023
Pas pratique, on ne peut bouger qu’avec des tours organisés qui coûtent cher Internet marche pas Qualité de la nourriture très très basse
5 out of 5
by A verified traveler

Ottima esperienza.

Posted 25 Jul 2023 on Hotels
Villaggio grande, curato e confortevole. Piscine ottime, cibo buono , vario ed abbondante; dolci super. Animazione così e così.
1 out of 5
by A verified traveler

Posted 16 Jul 2023 on Ebookers
La nourriture est immangeable!
4 out of 5
by A verified traveler

Posted 16 May 2023
Sehr gute und vielseitige Auswahl der Speisen. Fleischgerichte waren meist zäh!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2022 on Ebookers
2 out of 5
by A verified traveler

Posted 3 Oct 2021
Hotel liegt eigentlich ganz schön und ist von der Architektur ganz ansprechend. Damit hört es aber auch schon auf. Terasse oder Balkon teilt man sich mit dem Nachbarzimmer. Wir hatten zum Glück nur Frühstück gebucht. Tassen und Teller in der Regel dreckig. Es gab Kaffee und Tee. Leider nur eine Teesorte. O-Saft aus dem Pappbecher. Eier bestanden aus Eipulver und waren ungenießbar. Um 9 Uhr gab es keine Butter mehr. Und das anwesende Personal echt unfreundlich. Zum Glück hatten wir kein AI gebucht. Kurz und gut, das Hotel ist eine Katastrophe und an Wohlfühlen ist nicht zudenken. Wir können nur jedem dringend abraten dies Hotel zu buchen.
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