Ratings based on 653 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Thought the room could be a little cleaner, all furnishings seemed old. Front desk took a little bit to handle problems
Comment from Hotel Management
18 Jun 2024 by Hotel Management, Hotel Management
Dear Drew, Thank you for being our guest and sharing feedback. It is nice that you had a pleasant time here. However, we regret the discomfort caused by the room's condition, and we share your comments on the updates for improvement with the respective teams. We value hearing from our guests, as this lets us improve our guest experience. We hope to welcome you again when your travels bring you this way.Sincerely,Hotel Management
by A verified traveler
Posted 16 Jun 2024
Nice
by A verified traveler
Posted 14 Jun 2024
by A verified traveler
Posted 14 Jun 2024
The prices has become way too high for the quality of the rooms staff and doesn't seem accurate for the rooms. No amenities except great grab N' Go breakfast. The breakfast is delicious with their breakfast. Tried getting linens cleaned but they charge You after 7 hours and no housekeeping you had to pay for after 7 Days possibly. They tried double charges and sh my
Comment from Hotel Management
15 Jun 2024 by Hotel Management, Hotel Management
Dear Mal, We sincerely apologize for your negative experience at our hotel. Nothing is more important to us than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We wish we had addressed the problems while you were still here. Please give us another chance so we can leave a much better impression on your next visit. Sincerely, Hotel Management
by A verified traveler
Posted 14 Jun 2024
I do not complain at all never bad reviews.The prices of the rooms used to be affordable but now it is over $150/ night. Got Very sick with Pink Eye and dust mites scabies bites from the lack of housekeeping or laundry. I had to go to work.
Comment from Hotel Management
16 Jun 2024 by Hotel Management, Hotel Management
Dear Mal, Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
by A verified traveler
Posted 10 Jun 2024
by A verified traveler
Posted 10 Jun 2024
by A verified traveler
Posted 8 Jun 2024
I didn't really use this as an extended stay, so I can't comment on the laundry or the kitchen stuff. But it was as advertised and we had what we needed. I would just say as a clarification (and not a complaint) that the breakfast isn't that big. Just coffee, instant oatmeal, chocolate muffins, and cereal bars. When I skimmed past the pics before reserving, I had a sense there was more to it. Then later, I did look closer at pics and saw it was rather limited. It was fine, but if you are thinking it's a hot breakfast or with expanded options, that's not what this is.
Comment from Hotel Management
9 Jun 2024 by Hotel Management, Hotel Management
Dear Jacob, Thank you for choosing Extended Stay America. It is nice you had a pleasant time here. Please return, and we will provide better service.Sincerely,Hotel Management
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 30 May 2024
Great staff, location, clean, affordable
