Ratings based on 839 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Staffs were super helpful
by A verified traveler
Posted 11 May 2024
Very nice hotel , rooms are good size and very clean , staff is very friendly and helpful.nice breakfast with lots of choices. Great location you can walk to all main attractions. Definitely will come back again.
by A verified traveler
Posted 7 May 2024
The attitude of most of the staff was way below average in the manner of talking and treating the customers.
The room was average.
The location of the hotel is excellent.
Comment from Hotel Management
8 May 2024 by Róbert Kovács, Hotel Management
Dear Issam,Thank you for sharing your feedback about your recent stay at our hotel. I am delighted that you appreciated our fantastic location in the heart of the city. Being centrally located makes exploring Budapest convenient and enjoyable, and I am thrilled that you found it to be a highlight of your stay.Regarding your feedback on the room, we value your insights, and we will use them to continuously enhance our accommodations for our guests' comfort and satisfaction.We also acknowledge the importance of warm and helpful guest interactions and apologize for any shortcomings you experienced. Rest assured, we will address these concerns with our team to ensure we maintain the high standards of service we strive for.Should your travels bring you back to Budapest, we would love the opportunity to welcome you again for a more enjoyable experience.Best regards,Róbert KovácsGeneral Manager
by A verified traveler
Posted 15 Apr 2024
Staff went out of there way to make sure our stay was pleasant. They were available to answer to all of our questions. The hotel was in walking distance to many restaurants and tourist attractions.
by A verified traveler
Posted 13 Apr 2024
Excellent position on Váci Street on pedestrianised areas full of lovely shops/ restaurants & close to various transport facilities.
All staff very friendly & spoke good English. Full self service breakfast with huge choice of fresh produce- fruits/ porridge/ yoghurts/ selection of breads/ croissants as well as bacon & eggs. Waiting staff very efficient & nothing was too much trouble. Excellent service throughout our stay.
by A verified traveler
Posted 10 Apr 2024
This hotel was in a fantastic location, restaurants and bars right on the doorstep. Walking distance to main sights. The hotel itself was very clean and modern. We had an issue with the AC in our room but it was resolved very quickly. Staff were friendly and helpful, would definitely book here again.
by A verified traveler from fillmore
Posted 30 Mar 2024
Excellent location. Close to many restaurants and shopping. Great staff. Comfortable bed.
by A verified traveler
Posted 27 Mar 2024
A good very practical hotel in the very center of the shopping erea
by A verified traveler
Posted 26 Mar 2024
Great property. Great location ,clean, nice breakfast included with room
by A verified traveler
Posted 24 Mar 2024
Works around the building so loud in the day, plus noisy fan in the bathroom
Comment from Hotel Management
25 Mar 2024 by Róbert Kovács, Hotel Management
Dear Mark,Thank you for taking the time to provide us with your valuable feedback following your recent stay at our hotel. However, I regret to hear that the noise from the surrounding construction and the fan in the bathroom disrupted your stay. We recognize the importance of a comfortable and peaceful stay and deeply regret falling short of your expectations in this regard.Should your travels bring you back to this area, we would be honored to host you again and provide an even more enjoyable experience in the future.Best regards,Róbert KovácsGeneral Manager
