Ratings based on 248 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
Very clean, good location, buffet breakfast , cozy , staff very helpful.I would return next year .
Comment from Hotel Management
3 Jun 2024 by Gabor Gubanek, Hotel Management
Dear Paul,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us and that our cleanliness, location, buffet breakfast, cozy atmosphere, and helpful staff met your expectations. We're thrilled to know that you would consider returning next year. We look forward to welcoming you back and ensuring another great stay for you. If you have any special requests or preferences for your next visit, please feel free to let us know.Kind regards, Gabor GubanekFront Office Manager
by A verified traveler
Posted 29 May 2024
The hotel has a central location in Budapest that makes it an ideal choice for walking tours of the city . The suites are spacious and are comfortable enough to consider a home away from home . Excellent place , highly recommended after several years of repeat visits .
Comment from Hotel Management
3 Jun 2024 by Gabor Gubanek, Hotel Management
Dear Thaddeus,Thank you for your kind words! We're delighted to hear that you found our hotel to be an excellent choice for your stay in Budapest. It's wonderful to know that you enjoyed our central location and spacious suites, making your visit feel like a home away from home.We appreciate your continued support and recommendation. We look forward to welcoming you back for many more enjoyable stays in the future.Best regards,Gabor GubanekFront Office Manager
by A verified traveler
Posted 10 Apr 2024
The rooms are fantastic: clean, well appointed. I wish they gave us more towels, you only get one per person. I also wish the towels were newer, they were not in the best shape. The neighborhood is quite with a few dining options around. Its about a block from the museum of terror and a 20 minute walk to st. Stephen's (which is the tourist center of Pest). The mentro is right outside. Breakfast is not included and will cost you $12, its not the best breakfast so we only tried it once. Next time would stay a just a bit more central.
Comment from Hotel Management
3 May 2024 by Gabor Gubanek, Hotel Management
Dear Yelena, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad to hear that you found our rooms fantastic and well-appointed.Your comments regarding the towels have been duly noted, and we will make sure to address this issue to provide a better experience for our guests.We appreciate your feedback regarding the breakfast and apologize if it did not meet your expectations. We will take your comments into consideration to improve the quality and variety of our breakfast offerings in the future.It's great to hear that you found our neighborhood quiet with dining options nearby and that our location near attractions like the Museum of Terror was convenient for you.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for a more centrally located stay in the future.Best regards,Gabor GubanekFront Office ManagerMamaison Hotel Andrassy Budapest
by A verified traveler
Posted 29 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Gabor Gubanek, Hotel Management
Dear Brighita, Thank you so much for your review. We are very pleased to hear that your stay was great.Hope to see you very soon again. Kind regards, Gabor Gubanek
by A verified traveler
Posted 5 Jan 2024
What a wonderful hotel! My wife and I stayed here with our daughter over the holidays and it was a magnificent stay. The staff was friendly, the room was extremely spacious and clean, and the location was perfect. We were able to walk everywhere we wanted to go, yet it was far enough away from the hustle and bustle that it was quiet and safe. Overall, we highly recommend staying at Mamaison Residence Izabella!
Comment from Hotel Management
17 Jan 2024 by Gabor Gubanek, Hotel Management
Dear Jeffery,Thank you for taking the time to share your wonderful experience at the Mamaison Residence Izabella. We're delighted to hear that you and your family had a magnificent stay during the holidays.It's fantastic to know that you found the staff friendly, the room extremely spacious and clean, and the location perfect for exploring the city. We're pleased that the hotel's proximity allowed you to walk to various places while still providing a quiet and safe environment.Your high recommendation means a lot to us, and we appreciate your positive feedback. If there's anything specific you loved about your stay or if there are areas where we can continue to enhance your experience, please feel free to share.Thank you for choosing Mamaison Residence Izabella, and we look forward to welcoming you and your family back for another memorable stay.Warm regards,Gabor GubanekFront Office Manager
by A verified traveler
Posted 1 Dec 2023
Really enjoyed our stay especially as it was right around the corner from Andrassy Blvd. Shopping and restaurants close by. Spacious, modern apartments. The staff were very welcoming and helpful.
Comment from Hotel Management
28 Dec 2023 by Gabor Gubanek, Hotel Management
Dear Mary,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you really enjoyed your stay, especially appreciating the convenient location near Andrassy Blvd, the proximity to shopping and restaurants, and the spacious, modern apartments.Your kind words about the welcoming and helpful staff are greatly appreciated. If there's anything specific you loved about your stay or if there are areas where we can continue to enhance your experience, please feel free to let us know.Thank you for choosing our establishment, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,
by A verified traveler
Posted 20 Oct 2023
Very nice property indeed. Would definitely stay again if ever in Budapest. Only complaint is that we got in early and waited almost an entire day to check in. There was no urgency at all to get us settled in before 3 p.m. As it turned out we did not get into our suite until closer to 5 pm.
by A verified traveler
Posted 16 Oct 2023
by A verified traveler
Posted 29 Jun 2023 on Hotels
by A verified traveler
Posted 14 Mar 2023
Excellent
Comment from Hotel Management
23 Mar 2023 by Lilla Szalai - Front Office Manager, Hotel Management
Dear Jocelin,Thank you for choosing Mamaison Residence Izabella for your visit to Budapest and also for taking your valuable time to share your experiences about your recent stay. It is always a great pleasure to receive positive feedback from our guests.We hope your future travels will bring you back to Budapest and we will have a chance to welcome you back in the near future. Best regards,Lilla SzalaiFront Office ManagerMamaison Residence Izabella Budapest
