Ratings based on 988 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jun 2024
by A verified traveler
Posted 8 Jun 2024
Check-in took ages, the room had no mirrors anywhere convenient and bright, there were no spoons for hot drinks nor was there many options. Room overlooked one of the busiest roads in the city, but the windows hardly blocked any noise, it was awful - emailed reception asking if it was possible to move rooms and they never replied. Also got charged on checkout for having water etc from the room’s fridge, when they never said anywhere that they aren’t free, nor where there any prices in the fridge. Fine stay if you’re on a tight budget but there’s no way this is a 4 star hotel!
by A verified traveler
Posted 4 Jun 2024
by A verified traveler
Posted 1 Jun 2024
Very courteous and helpful staff. Neat and and clean room and environment.
by A verified traveler
Posted 30 May 2024
Good hotel, clean rooms and comfortable bed
by A verified traveler
Posted 3 May 2024
I would rate cleaning-3 it cN improved
The rest was great.
Perfect location.
by A verified traveler from Staplehurst
Posted 2 May 2024
Great location. Lovely rooms. Great service.
by A verified traveler
Posted 25 Mar 2024
Close proximity to historical places
by A verified traveler
Great stay
Posted 19 Mar 2024 on Hotelscomfortable, quiet, clean,
by A verified traveler
Posted 16 Mar 2024 on Hotels
