Ratings based on 981 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Excellent location. Friendly and helpful reception (thanks Botund). Safe, very clean, comfortable. Yes, the pillow is too large, and they give you one that is too small! lol! The breakfast was much better than expected with a wide choice of hot and cold items. The pastries were particularly delicious. Such easy access from airport with the 100E AirPort Express bus 2 minutes away. Would definitely choose again.
Comment from Hotel Management
5 Jun 2024 by Michael Rodbourne - General Manager, Hotel Management
Dear Laurel,Thank you for your stay with us and your positive review and recommendation. We're glad that you enjoyed our central location and the breakfast! And thank you for the kind words about our staff and Botond in particular. You must have caught him on a good day :)I'm really delighted to read that you found everything to be fully satisfactory and we hope you had a lovely time in our wonderful city!Thanks for having chosen us for your holiday accommodation and we do hope we get the chance to host you again some day.Wishing the best of luck in your future travels!
5 out of 5
by A verified traveler

Posted 20 May 2024
Comment from Hotel Management
21 May 2024 by Michael Rodbourne - General Manager, Hotel Management
Dear Owain,Thank you for your stay with us and your 5/5 review. We're glad that you enjoyed everything fully at the hotel and thanks for having trusted us with your holiday accommodation.We hope we get the chance to host you again some day!Best of luck in your future travels!
3 out of 5
by A verified traveler

Posted 16 May 2024
Drunks screaming all night into early morning The hotel provide earplugs
Comment from Hotel Management
21 May 2024 by Michael Rodbourne - General Manager, Hotel Management
Dear Laszlo,Thank you for your stay with us and your review. I'm really sorry to hear that you found the hotel to be disappointing and that you had disruption from street noise. We hope that you still had a pleasant time in Budapest and wish you the best of luck in your future travels!
4 out of 5
by A verified traveler from Philadelphia

Posted 8 Mar 2024
The property is within a few minutes walk from one of the main transport hubs. I never needed to use any public transport other than the airport as it is very central to Budapest's major tourist areas. The breakfast room is very large so no need to arrive at non-desirable times to get a table. The coffee machine open at all times is a nice refreshment available as desired.
Comment from Hotel Management
10 Mar 2024 by Michael Rodbourne - General Manager, Hotel Management
Dear Erwin,Thank you for your stay with us and your positive review. We're glad that you enjoyed our central location and the breakfast! And I'm happy you could take advantage of our open juice/coffee bar during the day!I'm really happy to hear you found everything to be overall satisfactory and we hope you had a lovely time in our beautiful city!All the very best of luck in your future travels!
4 out of 5
by A verified traveler

Great centrally located hotel

Posted 7 Mar 2024 on Hotels
Nice centrally located hotel. Quick check in and helpful staff. The only thing to not make it the more stars is that it was rather hot and stuffy in the rooms and no AC available because it was ‘winter’. However opening the window allows all of the street noise so it’s choosing between what’s worse.
Comment from Hotel Management
10 Mar 2024 by Michael Rodbourne - General Manager, Hotel Management
Dear Amy,Thank you for your stay with us and your positive review. We're glad that you enjoyed our location in the heart of Budapest!Thanks for taking the time to leave your feedback and trusting us with your holiday accommodation. I'm sorry to hear that there was an issue relating to the heat of the room, but happy to read that otherwise you were overall satisfied with the hotel!We wish you all the best of luck in your future travels!
5 out of 5
by A verified traveler

Stay there!!!!

Posted 28 Feb 2024 on Hotels
Very friendly professional staff!! Really nice hotel!! Spot on Bfast!
Comment from Hotel Management
29 Feb 2024 by Michael Rodbourne - General Manager, Hotel Management
Dear Balazs,Thank you for your stay with us and your wonderful review and recommendation. We're glad that you enjoyed the service at the hotel and the breakfast!I'm really delighted to hear you found everything to be fully satisfactory and thanks for taking the time to leave such a positive review and leave pictures for other guests.We hope you had a fab time in Budapest with us and that we get the chance to host you again some day :)All the best of luck in your future travels!
5 out of 5
by A verified traveler

Excelente

Posted 5 Jan 2024 on Hotels
Muy lindo hotel con excelente desayuno. Es de destacar la atención y el profesionalismo de los empleados, tratando de evacuar dudas. Excelente ubicación.
Comment from Hotel Management
10 Jan 2024 by Michael Rodbourne - General Manager, Hotel Management
Dear Maria,Thank you for your stay with us and your lovely review. We're glad that you enjoyed the breakfast and that you found the staff to be professional and helpful. I joke sometimes but they really are a good bunch! I'm really happy to see that you found everything to be fully satisfactory and thank you for having trusted us with your holiday accommodations!All the best of luck in your future travels and we hope we get the chance to accommodate you again some day!
2 out of 5
by A verified traveler

Inaccurate room description

Posted 29 Dec 2023 on Hotels
Overall I think it's a nice spot for two nights at most BUT, if you're planning to stay longer definitely you need look for different options, it can get really noisy during the night. Furniture and bathroom are in bad condition I don't know if it has to do with humidity issues but you can easily see mud on the walls
Comment from Hotel Management
31 Dec 2023 by Michael Rodbourne - General Manager, Hotel Management
Dear Alonso,Thank you for your stay with us and your review. I'm glad to read that overall you found the hotel to be satisfactory but I'm sorry you suffered some disruption from the street noise. All of our bathrooms will be remodeled in January but of course that's too late to have helped you with your stay. I hope you still had a lovely time in our beautiful city nonetheless!Best of luck in your future travels!
5 out of 5
by A verified traveler

Excellent value for money, will stay again

Posted 7 Dec 2023 on Hotels
Excellent location close to everything we wanted. Easy check in, helpful staff, lovely quiet room. Breakfast was excellent and the free hot drinks and juice during the day was a great bonus. Very warm throughout the hotel. Overall excellent value for money and would stay again.
Comment from Hotel Management
13 Dec 2023 by Michael Rodbourne - General Manager, Hotel Management
Dear Sally,Thank you for your stay with us and your excellent review. We're glad that you enjoyed our central location and the breakfast! And I'm happy the staff were more helpful with you than they are with me!I'm delighted to read you found everything to be fully satisfactory and we hope we get the chance to host you again some day :)Best of luck in your future travels!
4 out of 5
by A verified traveler

Good base for sight seeing

Posted 5 Dec 2023 on Hotels
Comfortable room, nice bathroom with good toiletries. Good variety at breakfast. Excellent location, metro stop for 3 different lines very close by.
Comment from Hotel Management
6 Dec 2023 by Michael Rodbourne - General Manager, Hotel Management
Dear guest,Thank you for your stay with us and your review. We're glad that you enjoyed our central location and the breakfast! And I'm happy that you were able to get around the city well with the public transport near the hotel.We're happy that you found the hotel to be satisfactory and we hope you had a lovely time in our beautiful city :)All the best of luck in your future travels!