Buckland Hotels

"Staff on arrival were lovely and helpful, the room was clean and tidy, and the continental breakfast was reasonably good. The 3-stars is for the poor quality of the sleep alone. I booked the Holiday Inn specifically to be near the airport and get a good night's rest before my early flight. Sadly, I discovered the hotel decided to disable the AC and leave only a fan to cool the room, which meant it was very stuffy and warm, and combined with the lumpy pillows, I didn't sleep well at all."

"Really impressed with the hotel for its price, great location for the harry potter tour and close to the train station, decent breakfast too"

"Good hotel. Clean. Friendly staff"

"Good hotel, definitely need a car. Rooms are nice, ours was a little warm, unsure if air-conditioning was available. We were very fortunate and had a free upgrade - big room, clean, good bathroom also clean. Bar and restaurant are both nice - food at both is very good - although drinks prices are a tad high. Restaurant is a bit under staffed at breakfast, if busy getting a clear table can be a challenge. But all staff are really friendly and helpful. We also used the spa - the lounge is lovely and the pool and sauna are also both good."

"Excellent service and excellent selection of breakfast and very clean 👌"

"Receptionist Dragan is an excellent member of the staff. We appreciated his efforts to ensure our stay was memorable "

"Can't speak highly enough of my stay here. The staff were incredibly friendly and helpful, I didn't get the name of the guy at the counter but he helped sort out a cot for my daughter as well as a mini-fridge, really felt he went the extra mile. Room itself was quiet and clean and in great condition. My only small complaints (and this is minor stuff): breakfast is just ok, when you get out of bed in the night there is a light that turns on automatically - I saw elsewhere in the reviews that people liked this but I like my room dark so I would this quite annoying, it would be good if there was an option to swtich it off (this may exist and I just missed it). Overall though great stay and I would not hesitate to reccommend staying here."

"Been to a few hotels in the area and I can't lie this was by far the best. Located right next to the mall so everything I needed was a walk away, the ambience was simply amazing. And the staff were amazing seriously, these guys give above and beyond a new meaning. Paticularly, a receptionist named Sab or Sabia (sorry I'm not good with names) but she was warm, polite and incredibly helpful to us throughout our stay. If I should ever visit luton again, I'll definitely be seeking their facility. She may not read this but it needs to be said, thanks for all your help Sabia.🙏"

"Best buffet breakfast by far. Goodnight sleep lovely bed. Staff friendly and attentive. "