Ratings based on 161 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
Assigned a room across from the fitness center with no sound proofing. Woken up at 6 am by weights dropping. Not happy that the room contained an ADA bathroom with no shower door resulting in water spilling into the bathroom. Called the front desk with no resolution.
Comment from Hotel Management
13 Jun 2024 by Rebecca, Hotel Management
Hello Ellen,Thank you for your feedback and recent visit to Thompson Atlanta. We are sorry for the issues with the location of your room and the noise from the gym as well as the issues with the shower. We will pass along this feedback to our management team. If you'd like to discuss your experience, further feel free to reach out to us via social channels.Warm regards,Rebecca
by A verified traveler
Posted 2 Jun 2024
Everything about my stay was excellent!
Comment from Hotel Management
3 Jun 2024 by Candace, Hotel Management
Dear Keyona,Thanks for taking the time to review your recent stay with us and giving us a 5-star rating! We are so glad to hear that you enjoyed your stay with us, and hope to welcome you again at Thompson Buckhead.Warm regards,Candace
by A verified traveler from East Dublin
Posted 29 May 2024
Nice property but not worth the price.
Comment from Hotel Management
30 May 2024 by Ciara, Hotel Management
Dear Derick,Thank you for taking the time to review your stay. We are delighted to hear that you enjoyed your stay with us. Your comments have been communicated to our hotel management team for review and to help better our location. We truly appreciate the time you have taken to leave your feedback; we hope to have the pleasure of welcoming you again in the near future. Please don't hesitate to contact us should you need any assistance. Kind regards,Ciara
by A verified traveler
Posted 27 May 2024
Rooftop pool!
Comment from Hotel Management
29 May 2024 by Jamison, Hotel Management
Hello Thomas, Thank you for the perfect 5-star rating! We are so glad that you enjoyed your stay and the rooftop pool! We look forward to welcoming you back to Thompson Atlanta - Buckhead!Best regards, Jamison
by A verified traveler
Posted 19 May 2024
So so hotel
Comment from Hotel Management
20 May 2024 by Laura, Hotel Management
Dear Paul, Thank you for rating your recent stay. Our goal is to provide every guest with an outstanding stay. Therefore, we sincerely apologize for any issues you may have experienced while a guest at our hotel. We hope you will give us another chance to provide you with the hospitality and service you should always expect from us. We hope to see you again soon.Best regards,
by A verified traveler
Posted 17 May 2024
Wonderful
Comment from Hotel Management
19 May 2024 by Lindsey, Hotel Management
Dear Tiffany,Thank you for takin the time to review our property. We are happy to hear your stay was wonderful. We would love to have you back!!Best Wishes,
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
9 May 2024 by Jamison, Hotel Management
Hello Cherron,Thank you for taking the time to leave a rating review of our hotel. We hope that you enjoyed your stay! We look forward to welcoming you again at Thompson Atlanta- Buckhead! Best regards,Jamison
by A verified traveler
Posted 23 Apr 2024
The Thompson was excellent! We are looking forward to our next stay!
Comment from Hotel Management
24 Apr 2024 by Travis, Hotel Management
Hello Michal!Thank you for taking the time to provide a review of our hotel. It's great to know you enjoyed your stay with us. We look forward to welcoming you back again soon!Warm Regards, Travis
by A verified traveler
Posted 15 Apr 2024
Property was nice and clean. Staff was friendly
Comment from Hotel Management
15 Apr 2024 by Laura, Hotel Management
Dear Janelle,Thank you so much for the 5-star rating. We love hearing that your stay with us was enjoyable and that you were pleased with service from our staff. Our hotel staff takes pride in providing each guest with the highest level of care and will appreciate your comments. We hope to have the opportunity to welcome you back in the near future. Best regards,
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
9 Apr 2024 by Travis, Hotel Management
Hello Natalie! Thank you for providing your 5-star rating of our hotel. We are glad to know you enjoyed staying with us and we look forward to having you stay with us again soon. Warm Regards, Travis
