Ratings based on 450 Verified Reviews

4.5 out of 5
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Redmond

Posted 15 Jun 2024
Service was very poor. Pool guys only offered table service to pretty women. Staff generally unhelpful. I waited 20 minutes for services at the Nobu restaurant. Worst service at a high end hotel I’ve had. The hotel itself was well designed and chic.
5 out of 5
by A verified traveler

Posted 13 Jun 2024
Will return
Comment from Hotel Management
14 Jun 2024 by Andrea, Hotel Management
Thanks for your feedback, we look forward to seeing you again next time
5 out of 5
by A verified traveler

Posted 13 Jun 2024
Beautiful hotel and lovely staff.
Comment from Hotel Management
14 Jun 2024 by Andrea, Hotel Management
Thanks for your feedback, we look forward to seeing you again next time
5 out of 5
by A verified traveler

Posted 13 Jun 2024
Friendly staff. Convenient location
Comment from Hotel Management
14 Jun 2024 by Andrea, Hotel Management
Thanks for your feedback, we look forward to seeing you again next time
5 out of 5
by A verified traveler

Posted 13 Jun 2024
Comment from Hotel Management
14 Jun 2024 by Andrea, Hotel Management
Thanks for your feedback, we look forward to seeing you again next time
5 out of 5
by A verified traveler

Posted 11 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Andrea, Hotel Management
Thanks for your feedback, we look forward to seeing you next time
5 out of 5
by A verified traveler

Posted 10 Jun 2024
Wonderful hotel! We plan to stay again when visiting ATL!
Comment from Hotel Management
11 Jun 2024 by Andrea, Hotel Management
Thanks for your feedback, we look forward to seeing you again next time
4 out of 5
by A verified traveler

Posted 6 Jun 2024
The room was very clean.. thank you!
Comment from Hotel Management
7 Jun 2024 by Andrea, Hotel Management
Thank you for your feedback, we look forward to seeing to next time
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jun 2024
4 out of 5
by A verified traveler

Posted 6 Jun 2024
Comment from Hotel Management
8 Jun 2024 by Andrea, Hotel Management
Thanks for your feedback, we look forward to seeing you next time.