Ratings based on 290 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Great location, clean nice bedrooms. Friendly staff
by A verified traveler
Posted 9 May 2024
Only downside was the 1 hour breakfast window. Rest was top notch. No complaints. Karen was very helpful.
by A verified traveler
Posted 30 Apr 2024
Very friendly and helpful staff. Nothing too much trouble. Excellent breakfast.
Lovely location by the riverside.
by A verified traveler
Posted 23 Apr 2024
Very friendly staff
by A verified traveler
Posted 3 Apr 2024
On arrival the front of staff was very friendly and welcoming. The place itself and location is picturesque and has good potential. However, the room (kingfisher) is very tired and needs updating. The bathroom ceiling leaks when it rains, hence the container on the floor!! As for the food, terrible, the management have seriously let the staff down. The choices are basic and only half of the options available. The website showing a chef in white is misleading. I would give the food a wide berth and eat elsewhere as we did on our 2nd night. The landlords which is a brewery beginning with R has seriously let the staff and public down by their lack of interest, direction and investment. If it wasn't for the staff, I would be asking for a full refund as the place is not worth it
by A verified traveler
Posted 2 Apr 2024
by A verified traveler
Posted 30 Mar 2024
Excellent location, clean, friendly staff, good value.
by A verified traveler
Posted 25 Mar 2024
All the staff very pleasant, excellent breakfast, would stay again.
by A verified traveler
Posted 17 Mar 2024
by A verified traveler
Posted 15 Mar 2024
Friendly staff
