Ratings based on 989 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Great talking lace
Comment from Hotel Management
4 Jun 2024 by Daniela, Hotel Management
Dear Robert,Thank you for your rating and we hope to see you again, very soon!Sincerely yours,Daniela Penelea, Guests Relations Manager & Vienna House team
4 out of 5
by A verified traveler from Beamsville

Posted 30 May 2024
Very clean rooms, staff very friendly and helpful. Provided great and timely transport to the airport which is very close. Also made a breakfast box to take with us. The only problem is the difficulty finding the hotel along this strip of roadway - you have to be observant otherwise if you go past you have to double back around. The staff were so helpful with this once we got to the road close by.
Comment from Hotel Management
3 Jun 2024 by Daniela, Hotel Management
Dear Michelle,Thank you for your rating and we hope to see you again, very soon!Sincerely yours,Daniela Penelea, Guests Relations Manager & Vienna House team
5 out of 5
by A verified traveler

Posted 28 May 2024
Comment from Hotel Management
3 Jun 2024 by Daniela, Hotel Management
Dear Florin,Thank you for your rating and we hope to see you again, very soon!Sincerely yours,Daniela Penelea, Guests Relations Manager & Vienna House team
5 out of 5
by A verified traveler

Posted 24 May 2024
Property, close to airport.
Comment from Hotel Management
3 Jun 2024 by Daniela, Hotel Management
Dear Kostyantyn,Thank you for your rating and we hope to see you again, very soon!Sincerely yours,Daniela Penelea, Guests Relations Manager & Vienna House team
5 out of 5
by A verified traveler

Posted 18 May 2024
Comment from Hotel Management
21 May 2024 by Daniela, Hotel Management
Dear Oliver,Thank you for your rating and we hope to see you again, very soon!Sincerely yours,Daniela Penelea, Guests Relations Manager & Vienna House team
5 out of 5
by A verified traveler

Posted 15 May 2024
Great customer service!
Comment from Hotel Management
16 May 2024 by Daniela, Hotel Management
Dear Adelin,Thank you for your rating and we hope to see you again, very soon!Sincerely yours,Daniela Penelea, Guests Relations Manager & Vienna House team
4 out of 5
by A verified traveler

Posted 12 May 2024
Nice hotel, friendly staff
Comment from Hotel Management
13 May 2024 by Daniela, Hotel Management
Dear Mihaela,Thank you for your rating and we hope to see you again, very soon!Sincerely yours,Daniela Penelea, Guests Relations Manager & Vienna House team
5 out of 5
by A verified traveler

Posted 6 May 2024
The staff and facilities were excellent as always!
Comment from Hotel Management
8 May 2024 by Daniela, Hotel Management
Dear Joe,Thank you for your rating and we hope to see you again, very soon!Sincerely yours,Daniela Penelea, Guests Relations Manager & Vienna House team
5 out of 5
by A verified traveler

Posted 1 May 2024
Thank you for very good service
Comment from Hotel Management
2 May 2024 by Daniela, Hotel Management
Dear Paula ,Thank you for your rating and we hope to see you again, very soon!Sincerely yours,Daniela Penelea, Guests Relations Manager & Vienna House team
5 out of 5
by A verified traveler

Posted 1 May 2024
Clean and efficient
Comment from Hotel Management
2 May 2024 by Daniela, Hotel Management
Dear Homer,Thank you for your rating and we hope to see you again, very soon!Sincerely yours,Daniela Penelea, Guests Relations Manager & Vienna House team