Ratings based on 55 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Excellent stay
Posted 27 Feb 2024 on HotelsAmazing apartment with high ceilings andvery spacious. Little shop downstairs for bits and bobs central located. My apartment had also a balcony wich is nice to enjoy the coffee. Usually i stay at Hilton but this property is much better.
Comment from Hotel Management
28 Feb 2024 by Alice CozmaFront Desk Reception, Hotel Management
Dear Vasile Viorel, thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal, and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards,
by A verified traveler
Unbeatable location & value in Old Town, Bucharest
Posted 9 Oct 2023 on HotelsWe recently spent 4 nights in Matisse Bucharest Old Town apartments and were positively amazed by the location, quality and reasonable price of the apartments. You are 5-10 minutes walk from all the major Old Town sights and night life and the apartments are very clean and spacious. We would strongly recommend these apartments to other tourists.
Comment from Hotel Management
17 Oct 2023 by Nicolae Geamana, Hotel Management
Dear Mary,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal, and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Oldtown.Kind regards,Nicolae GeamanaGeneral Manager
by A verified traveler
Posted 1 Sep 2023
Great location, the property is in excellent condition
Comment from Hotel Management
5 Sep 2023 by Nicolae Geamana, Hotel Management
Dear Miguel,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Nicolae GeamanaGeneral Manager
by A verified traveler
Posted 24 Aug 2023
Comment from Hotel Management
26 Aug 2023 by Bogdan Mitincu, Hotel Management
Dear Miguel,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Bogdan MitincuFront Desk Reception
by A verified traveler
Posted 20 Aug 2023 on Hotels
Comment from Hotel Management
22 Aug 2023 by Nicolae Geamana, Hotel Management
Dear Avichai,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to see your overall stay with us was pleasant. We have noticed also that there were areas where we did not exceed your expectations and would appreciate if you had the time to share a few more details with us about what we would have done better to ensure a superior experience.We look forward to hearing back from you and to welcoming you back soon at Matisse Bucharest Old Town. Kind regards,Nicolae GeamanaGeneral Manager
by A verified traveler from Newhall
Posted 13 Aug 2023
Comment from Hotel Management
7 Sep 2023 by Bogdan Mitincu, Hotel Management
Dear Ana,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Bogdan MitincuFront Desk Reception
by A verified traveler
Posted 8 Aug 2023 on Hotels
We enjoyed our stay The room was clean and spacious location was very good.
Comment from Hotel Management
8 Aug 2023 by Bogdan Mitincu, Hotel Management
Dear Rannie,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Bogdan MitincuFront Desk Reception
by A verified traveler
Posted 20 Jul 2023
I’m so happy that I chose this place because it’s so nice and beautiful and I really love it
Comment from Hotel Management
20 Jul 2023 by Costin Stefan, Hotel Management
Dear Orit,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Costin StefanFront Office Supervisor
by A verified traveler from Bishops Stortford
Posted 25 Jun 2023
Fantastic apartment and well positioned to explore the old town and beyond thanks to the nearby metro station. Friendly and helpful staff and good communication. The area around can be a little noisy on a Saturday night but that’s to be expected given how close to the action it is. I believe there are rooms overlooking the courtyard which are quieter but it wasn’t a major issue for us. Would definitely stay again.
Comment from Hotel Management
27 Jun 2023 by Nicolae Geamana, Hotel Management
Dear John,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Oldtown.Kind regards,Nicolae GeamanaGeneral Manager
by A verified traveler
Posted 20 Jun 2023
Pros:
The property is nice and well located. The noise from the bars near is tolerable, especially with the fan turned on.
Cons:
Cleaning service - we were gone for a few days and nobody cleaned the room. We had to ask - minimal cleaning seems to be done otherwise like picking up the trash and supplies.
Comfort - the bed in the bedroom is good but the couch in the living room is horrific...
Facilities - water did not run properly and when it came it ran rusty for a bit
Communication - No communication was sent out when the water was not running anymore
Noise - Tolerable but may be an issue
Comment from Hotel Management
20 Jun 2023 by Costin Stefan, Hotel Management
Dear Monica,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we regret to hear about the challenges experienced throughout your stay. We have already addressed your concerns with the involved department to prevent this from reoccurring in the future.We would like to thank you once again for bringing the mentioned points to our attention and we sincerely hope you will reconsider staying with us again on your next trip to Bucharest.Kind regards,Costin StefanFront Office Supervisor
