Ratings based on 18 Verified Reviews
1.9 Room cleanliness
2.0 Service & staff
2.6 Room comfort
1.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
Not as advertised. Tv did not work, no access to microwave or kettle/ tea coffee facilities, no towels, room floor had crumbs and bits of paper on it-had definitely not been cleaned, bathroom floor and shower were filthy, no shower curtain/ screen. Room smelt damp. Blind on window could not be raised, toilet seat was wonky
by A verified traveler
Posted 4 Mar 2024 on Hotels
by A verified traveler
Posted 17 Jan 2024
Convenient location, even though it was bit hard to find the place at first.
Nice big rooms.
There was no mugs and no tea bags in tea containers.
Someone started to knock on our door at 2 am... bit terrifying.
Comment from Hotel Management
17 Jan 2024 by Alex, Hotel Management
Hello ,sorry about the disturbance at night but it’s not one of our team ,an confuse guest possible was .
by A verified traveler
Posted 19 Dec 2023
The room is very dirty, the sheets are unchanged, there is urine everywhere in the bathroom, I don't need to talk about the heat and hot water anymore. When I told the owner about these problems, I was threatened with blocking my doors, and I had to leave
by A verified traveler
STAY AWAY!!!!
Posted 13 Nov 2023 on HotelsRIP OFF!!! Reserved for 3 nights. Missed my flight. Emailed them I would be there the next day. When I arrived, they said that because I did not show up the first night, my reservation was cancelled with NO REFUND.
Not even a sign on the hotel. Down an alley way. No way to contact owners. Only way I got the info above was that someone who was coming into the 'hotel' knew a contact number, called that number and got this message.
Comment from Hotel Management
13 Nov 2023 by The person that not need to start in the cold to w, Hotel Management
Before midnight we send you a messages,after midnight we send you a messages that you not arrived,at 03:in the morning finally you reply after we cancelled,so who fault it’s ? And why you arrive after 2 days if you know it’s Wass cancelled ? Did you read at our policy that you must reply to the hotel and contact us 24h before arrival? Did you know that if we have staff till midnight it’s the reason you get low prices ? Did you know that our staff go to their children after midnight? And will not stand in front off the door on the street to the guest that even not reply ? Kind regards
by A verified traveler
Posted 12 Jul 2023 on Hotels
by A verified traveler
Posted 18 Jun 2023 on Orbitz
The worse Orbitz experience!!!
And after requesting a refund for such dirty hole, Orbitz tells me they're holding to the policy! What policy, to be forced to sleep into an unsafe, noisy and dirty place?!
by A verified traveler
Posted 5 Jun 2023 on Hotels
Friendly owner and great staff, good location, near the centre.
Comment from Hotel Management
5 Jun 2023 by L, Hotel Management
Dear hamed It’s was a real pleasure to host you You are welcome Anytime Kind regards L
by A verified traveler
Posted 1 Jun 2023 on Hotels
by A verified traveler from Horsham
Posted 7 Aug 2022
Terrible place. This is a copy of the message I sent to the contact number I was given. Needless to say, I did not get a reply.... Very annoyed to say the least. I stayed only 1 night.
Hello,
Unfortunately I cannot stay in this room another night. It falls well below my expectations in every sense. Nothing works.
I have listed my observations below
1) The power sockets on the wall don't work.
2) The TV doesn't work (no service)
3) I could only just fit in the shower and I had to do that sideways in.
4) The bed sheet was obviously not changed from the previous guest.
5) There was no duvet cover.
6) The duvet itself was too thin.
7) The room curtain was broken.
8) No wardrobe or clothes hanging space.
9) The room is much too small to be a comfortable space.
There are only 2 redeeming features, the WiFi and the air contitioning.
I emailed the hotel a few weeks ago asking if there was a mini fridge and tea/coffe making facilities in the room and was assured there was but there weren't.
The room I was given is in a terribly bad state which seriously needs to be addressed but I'll go as far as to say the whole building is tatty and shabby.
I have therefore checked out. I have left the key card on the table in the room.
I do not expect a refund nor can I make a glowing review. All I can say is that I won't be reccomending anyone stay there.
Kindest regards
Ken.
Still not had a reply.
Comment from Hotel Management
8 Aug 2022 by Gm, Hotel Management
This is the reply :
We not respont to ........ people
