Ratings based on 92 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Ive stayed here before . Returned because of the service and comfort
by A verified traveler from miami
Posted 5 Apr 2024
Nothing
by A verified traveler
Posted 25 Mar 2024
Staff are very friendly and go out of their way help. It was a very positive experience.
by A verified traveler
Posted 22 Mar 2024
Nice clean place
by A verified traveler from Manassas Park
Posted 6 Mar 2024
I HAVE STAYED ON ABOUT 5 OCCASIONS IN THIS HOTEL, I HAD NO COMPLAINT, BUT THIS TIME, THEY TREATED ME VERY BADLY, THEY DID NOT HELP ME CHECK INN EVEN 15 MINUTES BEFORE 3 PM, THEY DON'T LET ME SEAT IN A RESTAURANT WITHOUT CONSUME, NO THEY HAVE COFFEE OR WATER, THE EMPLOYEES ARE VERY INDIFFERENT AND DO NOT HELP, MY TRIP WAS EMERGENCY FOR MEDICAL APPOINTMENTS AND THEY DID NOT CARE ABOUT HELPING ME REGISTER OR LET ME HAVE LUNCH, ONCE I ENTER THE ROOM, THE BATHROOM SHOWER WAS LEAKING AND THEY NEVER FIXED IT , AND DESPITE ALL THIS AND TALKING TO THE MANAGER, HE SIMPLY EXCUSED AND APOLOGIZED BUT HE COULD NOT DO ANYTHING ABOUT IT. TERRIBLE ATTENTION. THIS WAS THE LAST TIME I STAYED AT THIS HOTEL.
by A verified traveler
Posted 21 Jan 2024
Excellent room, good breakfast, good location
by A verified traveler
Posted 20 Jan 2024
Love this place very convenient and close to downtown and service is excellent i will recommend this hotel
by A verified traveler
Posted 18 Jan 2024
I enjoyed the dining and shopping in the area. The property was well situated in a very upscale part of Bucaramanga. The staff was very friendly, and professional. I enjoyed the complimentary breakfast service. I would recommend this hotel in Bucaramanga Colombia.
by A verified traveler
Great value stay
Posted 31 Dec 2023 on HotelsBest place so far in Colombia.
Clean modern room. Lots of sockets.and fridge and kettle. Good location
by A verified traveler
Posted 19 Dec 2023
