Ratings based on 93 Verified Reviews

4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jan 2024 on Orbitz
5 out of 5
by A verified traveler

Posted 2 Jun 2023
I loved the hotel. Staff was very kind. Breakfast awesome and a lovely pool.
Comment from Hotel Management
3 Jul 2023 by Tu satisfacción es nuestro mayor objetivo, Hotel Management
Gracias por elegirnos”.
5 out of 5
by A verified traveler

Posted 8 Apr 2023
Stay was great. No problems letting my girlfriend in as long as not over an hour at a time.
Comment from Hotel Management
8 Apr 2023 by Recepcion, Hotel Management
we are here to serve you soon
4 out of 5
by A verified traveler

Posted 19 Mar 2022
Close to food
4 out of 5
by A verified traveler from NJ

Posted 26 Jan 2021
Everyone was friendly and tried to help as much as possible!! Breakfast was good and the pool was nice!! Air condition was great! Clean room everyday!! Very nice
5 out of 5
by A verified traveler

Posted 27 Mar 2017 on Hotels
I think it wasn't located in the best area, it wasn't the prettiest but everything was clean and for the price I think it was excellent. The food wasn't the best but it was ok.
5 out of 5
by A verified traveler

Posted 20 Nov 2016 on Hotels
Just exelent
3 out of 5
by A verified traveler

Ok Hotel.

Posted 8 Sep 2016 on Hotels
Just make sure when you book you are getting a room with AC. It didn't say anything on Hotel.com and when we got there we were charge double the money to get one with ac. The rooms are spacious and clean. Our bed was actually confortable.. but you'll get one pillow per person. Hotels in Bucaramanga are a little overpriced. .. for whatever reason. Almost $50 for this room was a little high. The ladies at the breakfast are sooo nice and and they will make you anything you want. They have a small pool in the 2nd floor next to a bar shared by another hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Solid hotel for a night or two

Posted 19 Aug 2016
Cons: We saw some cockroaches in our room.
It was a good hotel with an average location. There wasn't really anything to do nearby (that didn't matter to us as we were just visiting with friends). The room was clean, there was hot water, and the pool was nice.
4 out of 5
by Stephen from PA, USA

Nice Place to visit

Posted 13 Feb 2016 on Hotels
The neighborhood is not so nice, but if that matters, don't go to Colombia... they're all the same (from the few I have seen). The hotel is very nice. They share a pool with another hotel. The room was clean and had more than enough room to sleep. The staff is friendly, but no one speaks English.The free breakfast is well worth the price. Lunch and dinner is reasonably priced