Ratings based on 828 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Older hotel but fine for the price. Not many breakfast options- few muffins, few pieces of bread and waffles. No hot options, no protein or fruit options so I went elsewhere for breakfast, which was a bummer because that was a main reason I chose that hotel- free breakfast!
Comment from Hotel Management
11 Jun 2024 by Manager, Hotel Management
Thank you for staying with us. We regret you did not like our breakfast options. Please note we do have a station for hot waffles. We have limited hot breakfast compared to what we did prior covid. We will surely consider on trying to add more items as it allows. Sorry for the inconvenience.
by A verified traveler
Posted 22 May 2024
Was accused of smoking in the room and charged s $250 cleaning fee. My girlfriend and I are not smokers. The hallway stunk of smoke but they said it was my room. They did an inspection and found nothing. They have no smoke particulate detectors or any other type of smoke detection. Charged us anyway. Turned all info over to my attorney. Going to let him handle it.
Comment from Hotel Management
24 May 2024 by Manager, Hotel Management
We appreiciate your comment and apologize for the inconvenience. Please know you stayed the first night under this reservation reservation and all was ok. You decided to re check in so you dont havae to c/o seems separately. Upon room check it was all discussed and informed. If you had not smoked than you did not bother to dispute yet paid the fine to the hotel and also throught your stay we had to worry about random visitor whom you said they are not your visitor but later you go in the same car. Sir we apolgozie this response may not be to satisfactory for you but the smell was all due to you having smoked or the other half you had staying with you. Lastly you waited to c/o after check out time and our staff had to be repeatedly be aware of suspicious activity. Hope you understand that we are here for normal use of hotel not to allow trafficking, and or other unsual activity. Thanks
by A verified traveler
Posted 15 May 2024
Very nice place to stay
Comment from Hotel Management
15 May 2024 by Frontdesk, Hotel Management
Thank you for staying with us and taking time on giving us feedback. We are delighted to see this of our great effort and service. Hope you the best and see you back soon. Take care.
by A verified traveler from Terre Haute
Posted 30 Apr 2024
I have stayed here multiple times as a way station on my trips from Indiana to Texas. I appreciate that it has an elevator because my knees are not great. The property is clean (though carpet looks a bit tired), but everything works and as a senior traveling alone I feel safer with rooms that don't open to the outside! Many nearby choices for food and shopping. I did have a bit of difficulty using my debit card with my Expedia reservation--so be aware of that if you, like me, only have a debit card. (We worked it out, but I know I was an exception.) Other than that, no complaints. I enjoyed my stay.
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Thank you for taking the time in given us a feedback. We have definately informed management for the improvement comment and Debit Card we have no issue with it except we ask policy are read and welcome to call the hotel for prior arrangement before booking to know the policies as we can offer flexible options once cleared how debit card works. Glad we were able to make a exception for you. Take care and Be Safe.
by A verified traveler from Cosby
Posted 24 Apr 2024
Nice clean place with good staff. If I had to nitpick I’d say the coffee cups were too small and breakfast options limited, but still good
Comment from Hotel Management
25 Apr 2024 by Frontdesk, Hotel Management
Thank you for the great comment and we are happy that you enjoyed your stay with us. We'll look into it and will consider for our future improvements. We would love to see you back again on your future accommodation needs.
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Manager, Hotel Management
We apolgoize for the inconvenience you may could have had. Hope we can do better next to earn close to a perfect rating. Hope to see you again in the near future.
by A verified traveler from APO
Posted 11 Apr 2024
Comment from Hotel Management
13 Apr 2024 by Frontdesk, Hotel Management
Thank you for taking time to share your feedback and for the comment. We are happy that you enjoyed your stay with us. We would love to see you back again on your future accommodation needs.
by A verified traveler from Las Vegas
Posted 9 Apr 2024
Came for the eclipse from Nevada, other hotels were price gauging asking $500 . Hometown was $75 a night. Room was nice, clean and quiet. Breakfast was limited, coffee juices, muffins, toast and a waffle maker. Since I usually only have waffles it was great for me. Also was a self serve car wash next door and a Walmart across the street.
Comment from Hotel Management
10 Apr 2024 by Frontdesk, Hotel Management
Thank you for staying with us and taking time on giving us feedback. Out staff will be delighted to see this of there great effort and service. Hope you the best and see you back soon. Take care
by A verified traveler
Posted 22 Mar 2024
Comment from Hotel Management
13 Apr 2024 by Manager, Hotel Management
Thank you for taking the time for the rating. We hope we can do our level best to next time to earn a perfect comment. Only thing we can ask it to let us know so we could help train our staff if we missed on any part of the service level. Thank You.
by A verified traveler
Posted 17 Mar 2024
The staff was excellent it was clean
Comment from Hotel Management
19 Mar 2024 by Frontdesk, Hotel Management
Thank you for the great comment and we are happy that you enjoyed your stay with us. We would love to see you back again on your future accommodation needs.
