Ratings based on 786 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Rooms were not ready not just for my stay but several guests. They said an hour and I went back it still was not ready.. other customers were waiting in the vehicles for their rooms to be ready
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Monica, We are sorry to hear about the inconvenience you experienced with the room readiness. Your feedback is valuable, and we will address this with our team to ensure a smoother check-in process in the future. Thank you for bringing this to our attention.
by A verified traveler
Posted 8 Jun 2024
Pk
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Jeremy,Thank you for sharing your feedback with us. We appreciate your comments and will share them with the team for further improvement. If you have any more details you'd like to provide, please don't hesitate to reach out to our management.
by A verified traveler
Posted 6 Jun 2024
This place is like my 2nd home
Comment from Hotel Management
7 Jun 2024 by Brand Experience Team, Hotel Management
Hi Jeremy, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6
by A verified traveler
Posted 27 May 2024
Room was not clean I had to go buy some stuff to clean up the room tv was not working I had to go to office to much about the tv no clean room I was said
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello iesha, We appreciate your feedback and apologize for any inconvenience you experienced. Guest satisfaction is our top priority, and we regret if your expectations were not met during your stay. Your concerns will be shared with the team for review and improvement of our services.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Manager, Hotel Management
Hello Mari,We are thrilled to hear that you had a fantastic stay with us! If you have any further feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Domingo, We apologize for any inconveniences you experienced during your stay. We encourage you to reach out to us with more details about your visit so we can address any issues.
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
24 May 2024 by Manager, Hotel Management
Hello Everett,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 20 May 2024
Rooms were nasty beds were hard as a rock
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Lissa,We appreciate your feedback and will share it with our team for future improvements. Guest satisfaction is our priority, and we regret to hear about your experience. Please feel free to reach out to our management team for any further assistance.
by A verified traveler
Posted 20 May 2024
Try to check in at 2:00 but rooms were not ready tell 4:30 . Had to go to gas stations to get ready for by nice college graduation that afternoon
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Javier, We apologize for any inconvenience caused by the delay in accessing your room. We appreciate your understanding and hope the rest of your stay was enjoyable. If you have further feedback, please feel free to share it with our management team.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
8 Jun 2024 by Manager, Hotel Management
Hello Leona,We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to share any specific details about your stay so we can address any concerns you may have. We hope to have the opportunity to welcome you back in the future for an improved experience.
