Ratings based on 302 Verified Reviews
4.7 Room cleanliness
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Great rooms!
by A verified traveler
Posted 13 Jun 2024
by A verified traveler
Posted 2 Jun 2024
Clean, easy, great stay!
Comment from Hotel Management
4 Jun 2024 by Jennier, Hotel Management
Adrienne, Thank you so much for your fantastic review! We are delighted you found your stay at Hyatt House Bryan/College Station clean, easy, and enjoyable.Your kind words mean a lot to our team, and we're thrilled that we could provide you with a great stay. We strive to create a welcoming and comfortable environment for all our guests, and your feedback reassures us that we're on the right track.We can't wait to welcome you back soon for another excellent stay!Warm regards,
by A verified traveler
Posted 30 May 2024
The bed had a dip where you butt goes. Head up and feet up. Had to put more pillows behind my head.
Comment from Hotel Management
31 May 2024 by Jennifer, Hotel Management
Shelly, Thank you for your feedback! We're glad you enjoyed your stay and appreciate you bringing this to our attention. We'll address the issue with the bed promptly. We hope to welcome you back soon!
by A verified traveler
Posted 22 May 2024
There had been a rainstorm and the whole floor of our hotel was wet like a sponge.
Comment from Hotel Management
22 May 2024 by Jennifer, Hotel Management
Laurie, thank you for taking the time to share your experience. I am genuinely sorry to hear about the inconvenience you faced due to the rainstorm. This is different from the standard of comfort we strive to provide our guests.We have addressed this issue with our maintenance team to ensure it does not happen again. Your feedback is invaluable in helping us improve our facility and services.We are committed to making your next experience with us much more pleasant. We hope you will give us another opportunity to demonstrate this commitment.Best regards,
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
4 Jun 2024 by Jennifer, Hotel Management
Kristin,Thank you so much for your excellent review! We are thrilled you had a fantastic stay with us at Hyatt House Bryan/College Station.Your perfect rating means a lot to our team. We strive to provide exceptional service, and knowing when we've succeeded is always rewarding.We look forward to welcoming you back soon for another outstanding experience at Hyatt House Bryan/College Station.Warm regards,
by A verified traveler from Tolar
Posted 9 May 2024
Very easy check in, room was very nice and clean.
Comment from Hotel Management
9 May 2024 by Jennifer, Hotel Management
Thank you so much for your kind words! We're thrilled you had a seamless check-in experience and enjoyed your stay in our clean and comfortable room. We strive to provide our guests with exceptional service, and we're delighted that we could meet your expectations. We look forward to welcoming you back again soon!
by A verified traveler
Posted 6 May 2024
Front desk was incredibly friendly! The Saturday morning person was just amazing!
Comment from Hotel Management
7 May 2024 by Jennifer, Hotel Management
Esther, Thank you so much for your kind words! We're thrilled you had a positive experience with our front desk staff, especially on Saturday morning! We take great pride in providing exceptional service, and it's always wonderful to receive such fantastic feedback.We look forward to welcoming you back soon! Please don't hesitate to reach out if we can assist you with anything else.
by A verified traveler
Posted 6 May 2024
Very clean. Well stocked kitchen. Good location.
Comment from Hotel Management
6 May 2024 by Jennifer, Hotel Management
Thank you for your positive feedback! We're thrilled you found our place clean, well-stocked, and conveniently located. We hope to welcome you back again soon!
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
31 May 2024 by Jennifer, Hotel Management
Benjamin, Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations. Please get in touch with us directly so we can address your concerns and improve your future stays.
