Ratings based on 983 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
This was a perfect location for my son's basketball tournament. We felt safe and everyone was kind. We were able to rest between games and could easily access stores and restaurants.
by A verified traveler
Posted 26 May 2024
Great option
Comment from Hotel Management
28 May 2024 by AGM, Hotel Management
Thank you!
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
20 May 2024 by AGM, Hotel Management
Howdy Jose, I would like to discuss what happened during your stay that warranted us a 3. Do you have time for a call this week for us to discuss what we can improve on?Thank you!
by A verified traveler
Posted 15 May 2024
Nice place. Would stay here again.
Comment from Hotel Management
20 May 2024 by AGM, Hotel Management
Thank you so much for the high score!
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
13 May 2024 by AGM, Hotel Management
Thank you for the high score! Come visit us again sometime!
by A verified traveler from Belton
Posted 7 May 2024
Comment from Hotel Management
10 May 2024 by AGM, Hotel Management
Thank you for the feedback on our performance. Rest assured, we're committed to maintaining this level of service excellence and will make sure to convey your appreciation to our team.
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
7 May 2024 by AGM, Hotel Management
We regret to hear that your stay wasn't satisfactory. However, as you haven't specified the reason for your dissatisfaction, we'd appreciate the opportunity to address this and improve your experience. Could we arrange a phone call to discuss your concerns further at your convenience?
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
30 Apr 2024 by AGM, Hotel Management
Thank you immensely for your glowing review and for choosing to stay with us. We are truly honored by your kind words and high score. It's our pleasure to ensure your experience is memorable and enjoyable. We look forward to welcoming you back for another wonderful stay in the future!
by A verified traveler
Posted 17 Apr 2024
Very clean. Friendly helpful front desk staff. Had a great breakfast included with the stay.
Comment from Hotel Management
22 Apr 2024 by AGM, Hotel Management
We truly appreciate the excellent score. It brings us joy to disseminate these results among our team, ensuring they understand their efforts are deeply valued and recognized.
by A verified traveler
Posted 15 Apr 2024
We were very pleased with the Best Western Premier in Bryan, TX.
It is the cleanest hotel we have ever stayed in. The breakfast was excellent. The staff were very friendly, and the price was very affordable. We had a king suite. We were very pleased.
Comment from Hotel Management
22 Apr 2024 by AGM, Hotel Management
We truly appreciate the excellent score. It brings us joy to disseminate these results among our team, ensuring they understand their efforts are deeply valued and recognized.
