Ratings based on 156 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Good location, spacious and clean apartment, friendly and professional front desk.
Comment from Hotel Management
11 Jun 2024 by Karolien Van Vaerenbergh, Property Manager, Hotel Management
Dear Liviu,We are grateful for this kind review about your recent stay.We are delighted to hear that the location of Thon Residence Parnasse was convenient for your needs and that the spaciousness of your apartment added to the comfort of your stay. It is also gratifying to know that our commitment to cleanliness met your expectations and contributed to a pleasant experience.Your kind words about our front desk team's friendliness and professionalism are deeply appreciated, as we strive to provide exceptional service to all our guests.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,Karolien Van Vaerenbergh, Property Manager
by A verified traveler
Great Bargain, Great Location
Posted 18 Mar 2024 on HotelsGreat location, lots of room, exceptional bargain! We arrived after hours and the front desk came to greet us, had all our paperwork ready, and got us quickly to our room--all with a smile!
Comment from Hotel Management
8 Apr 2024 by Karolien Van Vaerenbergh, Property Manager, Hotel Management
Dear Guest,We appreciate that you have shared your positive feedback.It's delightful to hear that you found our location to be exceptional and appreciated the spaciousness of our rooms. We're also glad that you considered your stay to be great value. Your kind words about the efficiency and friendliness of our front desk team during your after-hours arrival are sincerely appreciated, as we strive to make check-in as smooth as possible for our guests.We hope that you will be able to return for another great experience. Kind regards,Karolien Van Vaerenbergh, Property Manager
by A verified traveler
Posted 15 Nov 2023
Perfect location for european parliament and nearby venues. clean, spacious and quiet. bedding was quite basic.
Comment from Hotel Management
16 Nov 2023 by Karolien Van Vaerenbergh, Property Manager, Hotel Management
Dear David,Thank you for providing us with your feedback.We're delighted to hear that you found the location ideal for accessing the European Parliament and surrounding areas, and that you appreciated the cleanliness and spaciousness of our accommodations, as well as the tranquil environment. We aim to provide a comfortable sleep experience and offer double duvets upon request to cater to our guests' preferences. We continuously strive to enhance our guest experience and appreciate your input.We hope to have the pleasure of welcoming you back in the future.Kind regards,
by A verified traveler
Posted 3 Sep 2023
We had a really nice stay at Thon. The apt.has everything we need. Train station is 2 mins away and the Metro station is about 10 mins walk. Cafes and restaurants are all near by, very convenient. We walked back from Central station area to apt. after dinner/ visits a few times. The walk is about 30 mins.
Comment from Hotel Management
4 Sep 2023 by Manager, Hotel Management
Dear Elise,Thank you for taking a moment to review your experience.We are delighted to hear that you found our location convenient, with easy access to public transport, cafes, and restaurants. It's great to know that you were able to explore the city and even enjoyed a few walks back from the Central station area. We appreciate your kind words about the apartment's amenities and cleanliness, as we strive to provide a comfortable stay for our guests.We hope to have the pleasure of welcoming you back in the future. Best regards,
by A verified traveler
Posted 15 Jun 2023
Staff at the hotel were very helpful and friendly. The rooms were super clean and had all the amenities you could need. Would highly recommend this hotel
Comment from Hotel Management
23 Jun 2023 by Manager, Hotel Management
Dear Jade,Thank you for taking a moment to review your experience.We are thrilled to hear that we met your expectations during your stay, and thank you for your kind comments regarding our team, it is always rewarding to get such feedback.We look forward to welcoming you back in the future.Best wishes,
by A verified traveler
Excellent Stay
Posted 29 May 2023 on HotelsReally lovely apartment. Staff were very helpful. Only 10 minute walk to the Metro and 20 minutes into town. Food available nearby. We would highly recommend.
Comment from Hotel Management
14 Jun 2023 by Manager, Hotel Management
Dear Jennifer,Thank you for taking a moment to review your experience.It is a pleasure to know how much you enjoyed your stay, your feedback is a reward and incentive for our team to continue upholding our high standards. Likewise, we are glad that you appreciated our strategic location.We all certainly look forward to seeing you in the future. Best wishes,
by A verified traveler
Gorgeous apartment/hotel
Posted 29 May 2023 on HotelsAmazing apartment in Brussels. Beautifully furnished. Very comfortable. All amenities available in kitchen such as dishes, cookware, silverware etc. Area very quiet. Lovely surroundings and close to dining and subway and sightseeing.
Comment from Hotel Management
14 Jun 2023 by Manager, Hotel Management
Dear Guest,Thank you for this review of your recent stay.It is rewarding to read that you had a great stay and were so pleased with your apartment, well-equipped.It is also great to know that our location was so convenient for your needs.We hope to have the pleasure of welcoming you again in the future. Best regards,
by A verified traveler
Posted 26 Apr 2023 on Hotels
Comment from Hotel Management
16 May 2023 by Manager, Hotel Management
Dear Caleb,We are grateful for this kind review about your recent stay.Our team works hard to ensure that every guest has the best experience possible, and I truly hope that you enjoyed your stay.It would be a pleasure to welcome you again.Best regards,
by A verified traveler
Not everything advertised
Posted 26 Jun 2022 on HotelsHotel advertises a pool. However it turns out the pool is in a nearby hotel and you pay a 10euro fee to go there.
Gym also at nextdoor hotel, but at least no fee.
Staff were very helpful and responsive.
Comment from Hotel Management
14 Jul 2022 by Karolien Van Vaerenbergh, Property Manager, Hotel Management
Dear Chiel,
Thank you for providing us with your feedback.
We are proud of the high level of personal service we offer so it was rewarding to receive your kind mention of our team.
The gym and swimming pool is located in the building next door and the 10 Euro fee is for maintenance of the pool and services such as towels and sauna, we regret that this wasn't to your satisfaction, however, would like to note that this is also shown on the booking platforms.
We hope to welcome you back in the future.
Best wishes,
Karolien Van Vaerenbergh, Property Manager
by A verified traveler
Adequate enough
Posted 29 Dec 2021 on HotelsIt was a good base for a week in Belgium. It was freezing when we arrived and the minimal blankets provided did little to heat up the apartment. The heaters were very inefficient. The following day, we asked for more blankets and that helped the situation. Since we were self-catering we made use of the kitchen often. The cooking implements were minimal but worked. Knives were quite ineffective, but once again, we made do. We enjoyed the space overall but there is definitely a lack of attention to the details.
Comment from Hotel Management
11 Jan 2022 by Karolien Van Vaerenbergh, Property Manager, Hotel Management
Dear John,
Thank you for sharing your feedback with us.
We are delighted that overall you enjoyed your stay and that our location was ideal for you. The comfort and well-being of our guests are of the utmost importance to us. We apologise for the issues that you mention and have passed your remarks on to our maintenance team. Please don't hesitate to inform us of any concerns while on-site so that we may take immediate action. We welcome your valuable feedback and your comments have been noted.
We look forward to welcoming you back.
Very best wishes for the year ahead,
Karolien Van Vaerenbergh, Property Manager
