Ratings based on 979 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
I really like the hotel. This was the last leg of my northern European adventure. The hotel was really nice . I was overwhelmed by this hotel. I even stayed ALL day in bed in the room one at this place. The staff was very helpful and I could travel to almost all areas of town on the near by subway. Thank you!
Comment from Hotel Management
6 Jun 2024 by Arne Declerck, Administrative Manager, Hotel Management
Dear Andre,We thank you for positively reviewing your experience.We are delighted to hear that our hotel served as a comfortable and convenient final stop on your Northern European journey. It is also wonderful to know that our team members were able to assist you effectively during your stay.Furthermore, we are pleased that our proximity to the metro station made your travels around the city easy and accessible. Our central location in the EU quarter is indeed a highlight that many of our guests appreciate.We all look forward to welcoming you back on a future visit to Brussels.Kind regards,Arne Declerck, Administrative Manager
by A verified traveler
Posted 4 Jun 2024
Great location, spacious room and convenient for breakfast and dinner if you would like to have a peaceful moment after a relaxing walk in the beautiful royal garden nearby.
Comment from Hotel Management
6 Jun 2024 by Arne Declerck, Administrative Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your positive feedback.We are thrilled to hear that your stay was to your expectations. It is wonderful to know that our location served as a convenient base for your tranquil strolls through the nearby Royal Garden.We consistently strive for excellence in every aspect of our hotel experience, and rest assured that our housekeeping and maintenance teams are dedicated to upholding the highest standards of service.Furthermore, we are glad that you found the room spacious and that our breakfast and dinner offerings enhanced your peaceful moments. Our team takes great pride in providing a wide range of amenities to ensure a comfortable and enjoyable stay.We look forward to seeing you in the future.Kind regards,Arne Declerck, Administrative Manager
by A verified traveler
Posted 29 May 2024
Convenient for work trips and within a short walk of more lively and interesting local areas.
Comment from Hotel Management
1 Jun 2024 by Arne Declerck, Administrative Manager, Hotel Management
Dear Shawn,We thank you for positively reviewing your experience.It is gratifying to hear that you found our hotel convenient for your work engagements and appreciated the proximity to vibrant local areas.Furthermore, our commitment to maintaining a high standard of cleanliness and condition throughout Thon Hotel EU is reflected in your positive ratings, for which we are profoundly thankful.We are also delighted to know that the services provided by our team met your expectations and that our room amenities contributed positively to your stay. Thon Hotel EU strives to offer a comfortable and well-equipped environment for our guests, and your feedback reaffirms our efforts in this direction.We all look forward to welcoming you back on a future visit to Brussels.Kind regards,Arne Declerck, Administrative Manager
by A verified traveler
Posted 26 May 2024
Service and transport
Comment from Hotel Management
28 May 2024 by Arne Declerck, Administrative Manager, Hotel Management
Dear Rashmi,Thank you for taking the time to let us know your opinion of your recent stay.We are thrilled to hear that you were completely satisfied with your stay at the Thon Hotel EU, and that our service met your expectations. Our team takes great pride in maintaining our hotel to the highest standards and offering amenities that contribute to a memorable stay. Knowing that you appreciated the room amenities is particularly rewarding for us, as we strive to provide a comfortable and well-equipped environment for our guests.We eagerly await the opportunity to serve you again at Thon Hotel EU.Warm regards,Arne Declerck, Administrative Manager
by A verified traveler from Sunnyvale
Posted 25 May 2024
It is easy to go to tourist attractions via public transit.
The hotel is very nice and clean. The staff are very friendly
Comment from Hotel Management
27 May 2024 by Arne Declerck, Administrative Manager, Hotel Management
Dear Charlie,We thank you for positively reviewing your experience.We are thrilled that our access to tourist attractions via public transit met your expectations and contributed to a memorable experience. It also brings us great pleasure to know that the condition of Thon Hotel EU was to your satisfaction. Our team is overjoyed by your kind words regarding their friendliness, as we strive to provide our guests with the warmest welcome.We all look forward to welcoming you back on a future visit to Brussels.Kind regards,Arne Declerck, Administrative Manager
by A verified traveler
Posted 19 May 2024
Excellent, close to everything, very very convenient and clean. Also the rubber duckies are yours to take.
Comment from Hotel Management
21 May 2024 by Arne Declerck, Administrative Manager, Hotel Management
Dear Tahira,Thank you for this positive review.It is truly rewarding to know that our convenient location, cleanliness, and the overall condition of Thon Hotel Eu met your expectations. Our team is also thrilled that the room amenities, including the playful rubber duckies, added joy to your stay.We take pride in maintaining our high standards across all aspects of our guest experience, from the comfort of our rooms to the attention to detail that makes memorable moments.We look forward to the pleasure of welcoming you back in the future. Kind regards,Arne Declerck, Administrative Manager
by A verified traveler from san ysidro
Posted 19 May 2024
Very good stay
Comment from Hotel Management
21 May 2024 by Arne Declerck, Administrative Manager, Hotel Management
Dear Carlos,We thank you for positively reviewing your experience.We're pleased that you had a pleasant stay with us and appreciated our high standards.We all look forward to welcoming you back on a future visit to Brussels.Kind regards,Arne Declerck, Administrative Manager
by A verified traveler
Posted 12 May 2024
Lovely and clean rooms, with friendly and helpful staff.
Comment from Hotel Management
29 May 2024 by Arne Declerck, Administrative Manager, Hotel Management
Dear Leslie,We thank you for positively reviewing your experience.We are thrilled to learn that the cleanliness of our rooms met your expectations and that you found our hotel's condition to be satisfactory. It is equally gratifying to hear that the service provided by our team was helpful and friendly and that our room amenities contributed positively to your comfort. Our staff at Thon Hotel EU takes great pride in maintaining high standards across all areas of our hotel to ensure an exceptional experience for every guest.We eagerly anticipate the opportunity to serve you again.Warm regards,Arne Declerck, Administrative Manager
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by Arne Declerck, Administrative Manager, Hotel Management
Chère Sabine,Merci de nous faire part de votre retour d’expérience positif.Nous sommes heureux de lire que notre établissement a répondu à toutes vos attentes !Nous serions ravis de vous revoir parmi nous. Bien à vous,Arne Declerck, Administrative Manager
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Arne Declerck, Administrative Manager, Hotel Management
Dear Saurabh,We thank you for positively reviewing your experience.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We all look forward to welcoming you back on a future visit to Brussels.Kind regards,Arne Declerck, Administrative Manager
