Ratings based on 721 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Nice hotel close to the station and trams for access to the city.
by A verified traveler from cluj-napoca
Posted 13 May 2024
proximity gare
by A verified traveler
Posted 10 May 2024
Toilet pan is dirty and toilet seat wonky.
by A verified traveler
Posted 10 May 2024
by A verified traveler
Posted 8 May 2024
We had a hiccup on arrival that was fixed the next day. We could not get comfortable in the hot room until we got a fan, apparently the central air caters to the coolness. Menu in the restaurant should change up not have the same old choices everyday.
by A verified traveler
Posted 7 May 2024
Could not fault the staff, we stayed 5 nights. Only fault, the bed linen was not changed
Comment from Hotel Management
8 May 2024 by Romain S / Reservation Supervisor, Hotel Management
Dear John,Thank you for taking the time to share your experience at the President Brussels Hotel.We are glad you enjoyed your stay, but also surprised that the daily cleaning hasn't been done. We have notified our housekeeping team who will follow up and ensure this oversight doesn't happen anymore.We look forward to accommodating you back for your next trip in Brussels.Kind regards,
by A verified traveler
Posted 1 May 2024
safety box cant open, may be previous guest forgot to open safety box before check out.
the room hallway is dark
Comment from Hotel Management
3 May 2024 by Romain S / Reservation Supervisor, Hotel Management
Dear Natalia,Thank you for taking the time to leave your feedback of your recent stay at the President Brussels hotel.We sorry to hear about the safe issue, please be aware that our maintenance and reception team can solve this issue promptly if this is notified.We hope to have the opportunity to serve you again in the future!Kind regards,
by A verified traveler from Ankara
Posted 13 Apr 2024
you can easily walk to the nord station. if you like walking you can walk to the city center also.
by A verified traveler
Posted 12 Apr 2024
Staff was great. food, drinks and food server/bartender was excellent. Would not walk to far from the hotel at night, we walked about half a mile to find a convenient store and was surprised how uncomfortable we felt even during the day. Only stayed one night (planned that way) so didnt leave the hotel after that walk.
by A verified traveler
Posted 10 Apr 2024
All great! Nothing to complain about.
Comment from Hotel Management
11 Apr 2024 by Mathieu L, Hotel Management
Dear Akojie,Thank you so much for your beautiful ratings. We will share this with the rest of the team to let them know to keep up the amazing work!We look forward to welcoming you back very soon.Sincerely,Mathieu LReservation TraineeThe President Brussels Hotel
