Ratings based on 979 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Great location near Grand Place and clean modern facility.
by A verified traveler
Posted 29 May 2024
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by A verified traveler
Posted 26 May 2024
Large rooms, centrally located.
by A verified traveler
Posted 25 May 2024
Great hotel, friendly staff and perfect location!
by A verified traveler
Posted 24 May 2024
Excellent choice, clean, comfortable, best location. Walkable to the train station, a few steps from the center square. We had interactions with different front desk staff throughout our 3day stay, but the girl (sorry, don't know her name) with a Vattel sweater was the most helpful, pleasant and welcoming. This will be our hotel choice when in Brussels
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 14 May 2024
It was a good hotel with a very comfortable bedroom. The shower floor was dangerous , very slippery, for an older person and suggest rubber mat. No view from window but quiet and comfortable. Staff were good - fetched some forgotten items from my bedroom!
Penelope Reid
Comment from Hotel Management
18 May 2024 by The Dominican Team, Hotel Management
Dear Penelope,Thank you for taking the time to share your review.We are delighted to hear that the comfort of your bedroom met your expectations, providing a serene and restful haven during your visit. The safety and well-being of our guests are paramount, and we are taking your suggestion under advisement for future considerations. We understand that every detail counts in crafting an impeccable guest experience. In the interim, we do offer bath mats upon request to enhance safety and comfort.Additionally, your kind words about our team and their prompt service have been received with much appreciation. It is gratifying to know that our dedication to guest service left a positive impression.We do hope to welcome you back in the future. All the best.The Dominican Team
by A verified traveler
Posted 9 May 2024
Very nice and helpful stuff. Beautiful clean hotel, great location
by A verified traveler
Posted 8 May 2024
Good location - less than 10 minute walk to train station. about a 5 minute walk to the "grand place" Room was sizeable. Good bed.. pillows a bit on the soft side. Bathroom was good size. Had a large soaking tub. Shower head was great.
by A verified traveler
Posted 30 Apr 2024
One of the best showers I’ve ever used. Not sure how many gallons per minute the shower head releases, but I joke with my wife about it being 10 gallons per minute. There was so much water that I didn’t even open the valve all the way. The shower steam set off the smoke alarm in our room. It must be a common issue there, because the front desk called us and asked us to open the room window and shut the bathroom doors.
The hotel is expensive, but that seems to be the case with nearly every hotel in Brussels.
My only complaint was the bartender in the bar. We waited more than 10 minutes to get served in a bar that wasn’t very crowded. After not being attended to, we left.
Overall, I highly recommend this hotel.
Comment from Hotel Management
3 May 2024 by The Dominican Team, Hotel Management
Dear Shawn,Thank you for your review.We are delighted to hear your praises regarding our shower facilities, which are indeed designed to provide a refreshing and indulgent experience.However, we regret the inconvenience caused by the steam setting off the smoke alarm, and we appreciate your understanding in mitigating the situation as directed by our front desk team. The design of our rooms, including the intensity of the shower, aims to cater to a high standard of comfort, and we are continuously monitoring guest experiences to ensure satisfaction. Regarding the service at our bar, we are sincerely apologetic for the wait you experienced. Our staff is usually commended for their attentive and prompt service, and we are addressing this point to ensure it remains consistent with the high expectations of The Dominican's distinguished guests.Your generous ratings of the overall condition of our hotel and the cleanliness of your room are most encouraging. We are steadfast in our dedication to maintaining an impeccable environment for our guests.We look forward to welcoming you back again in the future. Kind regards,The Dominican Team
