Ratings based on 434 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2024
Great check in, room was clean, great location. Will stay here again.
Comment from Hotel Management
14 Apr 2024 by Kamel, Hotel Management
We thank you very much!
by A verified traveler
Posted 30 Mar 2024
Incredible location and hosts were the nicest most helpful people
Comment from Hotel Management
31 Mar 2024 by Kamel, Hotel Management
Thank you!
by A verified traveler
Posted 24 Jan 2024
I would not recommend staying in this hotel
Comment from Hotel Management
26 Jan 2024 by Sophie, Hotel Management
Dear Sir,We note your comment and we don't understand.So surprise by by this only word! If it was so "horrible", why you don't feedback us at the reception???Your stay was 2 months ago and it is only now that you sended this feedback... We hope that you begin a New Year in better mood!
by A verified traveler
Perfect location
Posted 2 Jan 2024 on HotelsThe location can’t be beat. You’re steps from the main plaza, restaurants, and bars… but somehow far enough away that there’s no noise at night (and we were there for both a Saturday night and New Year’s Eve). The hotel manager’s hospitality was unmatched. I highly recommend this hotel.
Comment from Hotel Management
3 Jan 2024 by Sophie, Hotel Management
Thank you so much and wishing the Best for this New Year!!!
by A verified traveler
Posted 16 Dec 2023
The staff are caring, kind, and considerate and went out of their way to make my stay very enjoyable. This is a family run hotel which makes for a friendly atmosphere.
My room was clean, fresh, quiet, and comfortable.
The location is perfect too. Blocks from the train station and the Grand Place.
Highly recommended. Thank you! I'll be back!
Comment from Hotel Management
17 Dec 2023 by Kamel, Hotel Management
Thank you so much.
by A verified traveler
Posted 15 Dec 2023 on Hotels
Great location. Very close to grand place. Hotel was nice room was clean and bed comfortable. Reception staff were very helpful.
Comment from Hotel Management
17 Dec 2023 by Kamel, Hotel Management
Thank you so much.
by A verified traveler
Posted 12 Dec 2023
Lovely hotel very central and all staff/owner were helpful and friendly. Really central location for shops and christmas market. Breakfast was great self service buffet, had a lovely omelette made for me by friendly chap, helping us. would definately go back felt very safe. Thank you
Comment from Hotel Management
12 Dec 2023 by Sophie, Hotel Management
Thank you so much!!We wish you already a sparkling New Year!
by A verified traveler
Posted 16 Nov 2023
Well situated, easy access to tourist spots, clean and friendly staff.
Comment from Hotel Management
16 Nov 2023 by Sophie, Hotel Management
Thank you!!!
by A verified traveler
Read the reviews!!
Posted 10 Nov 2023 on HotelsI had to book last minute but reviews helped me with my choice. Check in was seamless. Over my stay i interacted with 3 different front desk staff, amd all were very helpful and polite. Basically, it was very clean, particularly the bed which is the most imprortant, and had all i needed. There were a lot of wires for different lamps etc in the room -perhaps not all were needed. Quirky room lay out, lift access. Fire escape right outside the window. Quiet, a big plus. I would stay here again.
Comment from Hotel Management
10 Nov 2023 by Sophie, Hotel Management
Thank you so much!!!
by A verified traveler
Posted 4 Nov 2023
A great location, pleasant staff.
Comment from Hotel Management
6 Nov 2023 by Sophie, Hotel Management
Thank you!!!
