Ratings based on 212 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2024
The owner is nice, the room is clean. But I found a mouse running across my room. They changed my room but it was not a very pleasant experience.
by A verified traveler
Posted 28 Feb 2024
They overcharged me at the property for “city tax”. They asked for payment in cash and I overlooked the amount being charged to me in the moment. As of now, the hotel is unwilling to waive the refund request
Comment from Hotel Management
4 Mar 2024 by Kristella et Francesco, Hotel Management
Dear sir, are you really complaining about the city tax of 4,50 ? It's mentionned in our terms that there is a city tax to pay, which is a normal thing to do. You rate is not fair at all...
by A verified traveler
Posted 20 Sep 2023 on Hotels
Comment from Hotel Management
8 Oct 2023 by Kristella et Francesco, Hotel Management
What happened ? :(
by A verified traveler
Posted 19 Sep 2023
Comment from Hotel Management
20 Oct 2023 by Kristella et Francesco, Hotel Management
Thank you !
by A verified traveler
Posted 30 Aug 2023
We were here for 1 night arriving during the air traffic control issue and this was a stop over for Eurostar. So limited exposure.
The room we had was fine, it was clean but is well worn, you can see it in everything. Bed was comfy and for the few hours we were there it was fine, i wouldn't want to stay for any longer.
The real downside is the local area it is horrific and i don't think that even does it justice. I'm not one to feel intimidated but this is bad gangs of men/youths hanging around, drug taking and selling in open view. If you remember Kings Cross London 25 years ago this area is worse than that.
I cannot stress enough that hotel for a few hours may be fine but i wouldn't stay past that. I even considered just finding another place anywhere else but we had been travelling for 3 days. We left really early and sat in the station, which is 5min walk away as i felt safer in a station with at least security or police around.
Comment from Hotel Management
8 Oct 2023 by Kristella et Francesco, Hotel Management
We are sorry you felt this way Mark, but I can assure you that it's not that terrible here :)
by A verified traveler
Posted 29 Aug 2023
Convenient and central location, neat and tidy accommodation with spacious rooms, helpful and friendly staff
Comment from Hotel Management
1 Sep 2023 by Kristella et Francesco, Hotel Management
Thank you very much for your comment :)
by A verified traveler
Posted 17 Aug 2023
The apartment is good, spacious and clean, and conveniently well located: very close to the train station. The area around is a bit sketchy, I wouldn't recommend walking out till very late at night. The owner was bery nice and correct.
Comment from Hotel Management
18 Aug 2023 by Kristella et Francesco, Hotel Management
Thank you for your rate and comment :)
by A verified traveler
Posted 8 Jul 2023
The space was amazingly generous and would comfortably host 6 adults. It was secure and close to the train station we traveled in and out of. The neighborhood was not touristy, and might not offer much for a family, but it is we located in Brussels.
Comment from Hotel Management
9 Jul 2023 by Kristella et Francesco, Hotel Management
Thank you very much !
by A verified traveler
Posted 1 Jul 2023
Great location near Brussels Station but quite noisy area.
Comment from Hotel Management
2 Jul 2023 by Kristella, Hotel Management
Thank you so much !
by A verified traveler
Posted 10 Jun 2023 on Hotels
Comment from Hotel Management
17 Jun 2023 by Kristella, Hotel Management
Thank you
