Ratings based on 737 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Apr 2024
Staff was very helpful. Property had all that you need for a pleasant stay.
Comment from Hotel Management
17 Apr 2024 by Pedro Tomé Jorge - General Manager, Hotel Management
Dear Rafael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pedro Tomé Jorge - General Manager
by A verified traveler
Posted 9 Mar 2024
Great place to stay! We had a spacious room with a small kitchen & clean bathroom and it was a good location, only 15-20min walk to the main city centre. The staff were super friendly and I loved that there was a 24hr mini market available downstairs in case you were hungry! It was International Women's Day when we stayed here and they had a lovely setup with snacks & a chocolate fountain for all the guests to enjoy! I would gladly stay here again 😊
Comment from Hotel Management
19 Mar 2024 by Pedro Tomé Jorge - General Manager, Hotel Management
Dear,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pedro Tomé Jorge - General Manager
by A verified traveler
Great aparthotel
Posted 28 Jan 2024 on HotelsIt was a great experience for my 3 friends and I. The only thing is there’s not enough hot water and so I had to take a cold shower after a long day of traveling. That wasn’t fun. I also understand why they do it, but thermostat can’t go higher than 22 degree Celsius so coming from a cold shower, it was a bit uncomfortable for a few hours until I was further into sleep. Otherwise, it’s a good place. It has free filtered water (which is a plus if you don’t want to keep buying it out), near to the park and Grand Place, close to public transport and staff was friendly.
Comment from Hotel Management
24 Feb 2024 by Pedro Tomé Jorge - General Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Pedro Tomé Jorge - General Manager
by A verified traveler
Posted 3 Jan 2024
Rooms are fab and such a good price! Great location to the centre and walkable to most central places. My only con would be the room could do with a paint job and maybe the towels could be updated, but that’s me clutching at straws! Staff were great and very helpful.
Comment from Hotel Management
23 Jan 2024 by Pedro Tomé Jorge - General Manager, Hotel Management
Dear Francesca,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Pedro Tomé Jorge - General Manager
by A verified traveler
Posted 26 Dec 2023
Great place to stay - walkable to public transportation, laundry facility on site, nice breakfast and great staff
Comment from Hotel Management
4 Jan 2024 by Pedro Tomé Jorge - General Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Pedro Tomé Jorge - General Manager
by A verified traveler from Jacksonville
Posted 9 Nov 2023
Comment from Hotel Management
4 Jan 2024 by Pedro Tomé Jorge - General Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Pedro Tomé Jorge - General Manager
by A verified traveler
Posted 22 Oct 2023
Comment from Hotel Management
25 Nov 2023 by Pedro Tomé Jorge - General Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
by A verified traveler
Posted 30 Sep 2023 on Hotels
Comment from Hotel Management
4 Oct 2023 by Pedro Tomé Jorge - General Manager, Hotel Management
Dear GuestThank you for taking the time to tell us about your experience at the Aparthotel Adagio Access Brussels Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pedro Tomé Jorge - General Manager
by A verified traveler
Posted 1 Aug 2023 on Hotels
Comment from Hotel Management
3 Aug 2023 by Adagio Brussels Europe , Hotel Management
Dear guest, Thank you very much for your positive review. We hope to welcome you back soon at Adagio Brussels Europe.Wishing you a great day!Isabelle Chaloner - General Manager
by A verified traveler
Posted 9 May 2023
Perfect
Comment from Hotel Management
11 May 2023 by Isabelle Chaloner - General Manager, Hotel Management
Dear Karla,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
