Ratings based on 603 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
This hotel was in a great location, very walkable to shopping, the Grand Place and the staff was very friendly and helpful!
Comment from Hotel Management
13 May 2024 by Madeleine EBA Assistante de Direction 9Hotel , Hotel Management
Dear Katleen, thank You for choosing 9Hotel Sablon for your stay in Brussels.We appreciate your feedback regarding your recent stay with us.We hope to have the opportunity to welcome you again in the future and regain your trust.
by A verified traveler
Posted 6 May 2024
Nothing
Comment from Hotel Management
7 May 2024 by Diego, Hotel Management
Dear Alonso,Thank you for taking the time to share your experience of our hotel.We are delighted that you enjoyed your stay with us.We hope to have the pleasure of welcoming you to Brussels again soon.Sincerely,Diego9Hotel Sablon Team
by A verified traveler from Long Island City
Posted 27 Apr 2024
Clean modern rooms, wonderful staff and 5 min from the central station.
Unfortunately we had a short stay and couldnt explore much but look forward to coming back!
Comment from Hotel Management
27 Apr 2024 by Michaella-9hotel Sablon team, Hotel Management
Dear Mrs Concetta,Thank you for trusting us.We are delighted to know that you had a great stay with us.We're hope to welcome you next time in Brussels.Kind regards,
by A verified traveler
Posted 23 Apr 2024
Staff were very welcoming and helpful in giving directions. Room was cleaned sheets / towels changed daily. Very quiet neighborhood and easy access to metro/ trains. Lots of restaurants around.
Comment from Hotel Management
24 Apr 2024 by Martina 9Hotel Sablon, Hotel Management
Dear Mme.Sansiveri,Thank you so much for taking the time to share your feedback on your recent stay with us. We are delighted to hear that you found our staff welcoming and helpful, and that you enjoyed the cleanliness of your room with daily sheet and towel changes.It's great to know that you found our neighborhood quiet and convenient, with easy access to the metro and trains, as well as plenty of restaurant options nearby.We truly appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Warm regards,
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
10 Apr 2024 by Diego, Hotel Management
Dear Gregory,We thank you for taking the time to share your experience of our hotel.We are delighted to score the maximal grade in your opinion.We hope to have the renewed pleasure of your visit soon again.Sincerely,Diego9Hotel Sablon Team
by A verified traveler
Posted 19 Feb 2024
Comment from Hotel Management
20 Mar 2024 by Diego, Hotel Management
Cher Xavier,Nous vous remercions d'avoir pris le temps d'évaluer votre séjour dans notre hôtel.Nous sommes ravis d'obtenir une note si élevée dans votre classement.Nous espérons surtout améliorer notre placement lors de votre prochaine visite dans notre établissement.Sincèrement,Diego9Hôtel Sablon
by A verified traveler
Posted 11 Feb 2024
Good location, nice but small swimming pool, pleasant staff.
Comment from Hotel Management
5 Mar 2024 by Diego, Hotel Management
Dear Paul John,Thank you for taking the time to share your experience of your stay with us.We are delighted that you enjoyed our central location, as well as our wellness centre and the amenity of our team.We hope to have the renewed pleasure of your visit soon again.Sincerely,Diego9Hotel Sablon Team
by A verified traveler
Posted 7 Feb 2024
Excellent location
Comment from Hotel Management
4 Mar 2024 by Diego, Hotel Management
Dear Sharanjit,Thank you for taking the time to share your experience of our hotel.We are delighted that you enjoyed our central location.We hope to have the renewed pleasure of your patronage soon again.Sincerely,Diego9Hotel Sablon Team
by A verified traveler
Posted 4 Feb 2024
I really liked the hotel , it was very stylish modern and had amenities. Unfortunately the stay ended on a negative as the day I was to leave, my sleep was interrupted due to another guest who was drunk, sick and had been sick right outside my door. She has been making lots of noise and this was extremely distressing. I had to rush to reception to find staff to help her at 4am. It was very concerning to me that no staff at the hotel had noticed this.
Comment from Hotel Management
4 Mar 2024 by Diego, Hotel Management
Dear Huzaifah,Thank you for taking the time to share your experience of your stay with us.We deplore that your stay had to end on such a negative note.Rest assured your comment will be taken into consideration to improve our night welcoming processes.We hope that this incident will not prevent you from giving our hotel another chance soon again, especially as you enjoyed our atmosphere and amenities.Sincerely,Diego9Hotel Sablon Team
by A verified traveler
My new winter tradition
Posted 18 Jan 2024 on HotelsCan I just live here?
So great to go and stay and get a break from the winter blues in such a sanctuary. Well located, calming, lovely hotel. Will be back.
Comment from Hotel Management
24 Jan 2024 by Martina 9Hotel Sablon , Hotel Management
Dear Ashley, We would like to thank you so much for taking the time to post your positive feedback.We are very happy to read that you have enjoyed your stay, the hotel's facilities and the quality of our service.Looking forward to welcoming you again.Kind regards,
