Ratings based on 228 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Aug 2023 on Hotels
by A verified traveler
Posted 31 May 2022
Clean rooms, friendly staff and an amazing breakfast buffet. Clean and beautiful wellness area
by A verified traveler
Posted 12 Jun 2021 on Ebookers
sehr freundlich, sehr ruhig und schön, das einzigste was ein bisschen stört, fernseher mit sehr wenig sendern und alt, dä wäre was zu verbessern
by A verified traveler
Posted 29 Oct 2020 on Hotels
Nice location but the hotel is certainly tired and seems that a lot of details are being overlooked. A shame because it really has potentially. With some better cleaning and some investment in the property it will soon be back to what it was.
by A verified traveler
Posted 19 Oct 2020 on Hotels
by A verified traveler
Posted 14 Jun 2020 on CheapTickets
by A verified traveler from New York
Posted 16 Nov 2019
Serpiano Hotel is located on the top of a mountain; it has a picturesque view of Lake Lugano from its outdoor restaurant. It also has an indoor swimming pool and Jacuzzi. Breakfast and dinners were excellent.
by A verified traveler
Posted 19 Jun 2019 on Hotels
Great views
by A verified traveler
Highly enjoyable stay with superior Ticino views
Posted 27 May 2019 on HotelsI visited the hotel with my mum. Despite a rainy day and evening, we enjoyed the stay very much. We had a room with a mountain view that was in reality nicer than on the pictures! The hotel facility comes with large outside area that is taken care of to the last detail. We had a superb dinner and drinks. The reception ladies but also waitress in restaurant are kindly, professional and very helpful. This all made our trip unforgettable.
Comment from Hotel Management
29 May 2019 by Lucia Livio, Hotel Management
Thank you very much for your advice! We look forward to welcoming you again for an other occasion! Best regards
by A verified traveler
Nice respite from the City
Posted 7 Oct 2018 on HotelsYou need to rent a car to get around. There are no kettles in the room but there is a small fridge. Foxtown is just nearby and so that was the life saver. The views were spectacular. But do be careful driving up as it is narrow and winding.... meant for only one car even thought it is a 2 way road. It is a 3-star hotel so dont expect much.... but for what they did offer, you cant find fault with it. We will stay at this place the next time we head to FoxTown.
