Ratings based on 109 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Mount Pleasant
Posted 6 Apr 2024
We walked into a small locked vestibule and used a phone on the wal to contact a receptionist. This process took five minutes. Check-in, once at the front desk, went smoothly, with all Expedia information properly transferred to their systems.
We gathered a strong chemical smell throughout the hotel and our room. The walls were bare with no no carpeting. We slept upon, block-style pillows, scratchy bedsheets, and a concaved mattress.
Quite dissatisfied with this property for the above mid-range price.
Comment from Hotel Management
24 Apr 2024 by GM, Hotel Management
Hi Susan, thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.
by A verified traveler from Kountze
Posted 18 Mar 2024
Comment from Hotel Management
29 Mar 2024 by GM, Hotel Management
Dear Mike, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Brunswick. You are truly valued.
by A verified traveler
Posted 10 Mar 2024
Room not ready at check in! Very noisy! People and cars outside
Comment from Hotel Management
29 Mar 2024 by GM, Hotel Management
Dear Kenyarda, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Brunswick. We apologize about your experience and hope next time will be better. You are truly valued.
by A verified traveler from Jonesboro
Posted 7 Mar 2024
Comment from Hotel Management
29 Mar 2024 by GM, Hotel Management
Dear Ray, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Brunswick. You are truly valued.
by A verified traveler
Posted 3 Mar 2024
Ok
Comment from Hotel Management
29 Mar 2024 by GM, Hotel Management
Dear Michael, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Brunswick. We apologize about your experience and hope next time will be better. You are truly valued.
by A verified traveler
Posted 2 Dec 2023
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by A verified traveler
Posted 17 Nov 2023 on Hotels
by A verified traveler
Posted 6 Sep 2023
by A verified traveler
Posted 10 Jul 2023 on Hotels
The front desk guy was very rude. The beds were very uncomfortable. The hotel room was clean but we had to take out our own trash. Working in house keeping before I didn’t understand why it was so difficult for the staff to take it out?
by A verified traveler
Very little for not very much
Posted 3 Apr 2023 on HotelsThis is a bare minimum facility.
