Ratings based on 976 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
Very noisy and dog crying and barking
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
14 Jun 2024 by M, Hotel Management
Dear Chassidy,Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we apologize for not exceeding your expectations and hope to have the opportunity to provide you with a more comfortable and satisfactory experience in the future.Sincerely,Management Team
by A verified traveler
Posted 9 Jun 2024
Old, dated, smelly water, peeling paint in rooms
Comment from Hotel Management
14 Jun 2024 by M, Hotel Management
Dear Ted,We are disappointed that our rooms, furniture, or facilities did not work well for you. We shall investigate your concerns and ensure that our property is adequately upgraded in terms of furnishings and maintenance. We hope to have the opportunity to provide you with a more comfortable and satisfactory experience in the future.Sincerely,Management Team
by A verified traveler
Posted 7 Jun 2024
Horrible experience!
Comment from Hotel Management
13 Jun 2024 by M, Hotel Management
Dear Natasha,Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Sincerely,Management Team
by A verified traveler
Posted 2 Jun 2024
Room could have stood some updating especially the bathroom. Water had a weird smell. curtain wouldn’t shut all the way in the room. Shower head was lose and couldn’t change the position. Toilet wouldn't flush right.
Comment from Hotel Management
7 Jun 2024 by M, Hotel Management
Dear Charlene,Thank you for sharing your feedback with us. We appreciate knowing the areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. We will investigate the issues and make the necessary corrections. We appreciate your understanding and hope to have the opportunity to provide you with a more comfortable and satisfactory experience in the future.Sincerely,Management Team
by A verified traveler
Posted 2 Jun 2024
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Comment from Hotel Management
7 Jun 2024 by M, Hotel Management
Dear Samantha,Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Sincerely,Management Team
by A verified traveler
Posted 2 Jun 2024
Very nice hotel. Having breakfast in the morning and will let you know about that.
Carpet needs to be replaced
Comment from Hotel Management
7 Jun 2024 by M, Hotel Management
Dear Brenda,We are happy to see that your recent stay at our property was up to the mark and we take pride in catering to the requirements of our valued guests. We are glad to have exceeded your expectations. Thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team
by A verified traveler
Posted 27 May 2024
by A verified traveler from Compton
Posted 24 May 2024
Quality of repairs to property very poor. Floors between rooms not noiseless
Comment from Hotel Management
7 Jun 2024 by M, Hotel Management
Dear Elizabeth,We are disappointed that we could not make you feel welcome during your stay with us. Learning that our facilities and services could not match your expectations is disheartening. We hope you accept our profound apologies for our shortcomings. We value guest feedback and understand there is always room for improvement. We would be immensely grateful to get another chance to host you better. Sincerely,Management Team
by A verified traveler
Posted 16 May 2024
Professional staff and clean facilities.
Comment from Hotel Management
23 May 2024 by M, Hotel Management
Dear Megan,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team
