Ratings based on 984 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kansas City
Posted 7 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Austin, Hotel Management
Thank you for your perfect 5 out of 5 rating! We're thrilled to hear you had an excellent experience and look forward to welcoming you back again soon.
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
8 Jun 2024 by Austin, Hotel Management
Thank you for the review. We hope to see you again.
by A verified traveler
Posted 3 Jun 2024
The property was very noce close to what we needed. Staff were great,friendly and helpful
Comment from Hotel Management
8 Jun 2024 by Austin, Hotel Management
Thank you for the feedback and rating! We hope to see you again soon!
by A verified traveler
Posted 31 May 2024
We really enjoyed the open spaces in the lobby and plenty of spots where to sit and relax. The room was very spacious and the bed was very comfortable, food at the restaurant was great and very reasonably priced. The hotel location was also perfect for the plans we had made for our trip.
Comment from Hotel Management
8 Jun 2024 by Austin, Hotel Management
Thank you for your wonderful feedback! We're thrilled you had a great experience and look forward to welcoming you back for another excellent stay.
by A verified traveler
Posted 29 May 2024
Great location, a lot of shops and restaurants nearby. my only complain is checkin took longer than I expected.
Comment from Hotel Management
8 Jun 2024 by Austin, Hotel Management
We're glad you had a good stay and look forward to welcoming you back to make your next visit even better.
by A verified traveler
Posted 28 May 2024
the room I was checked in was level 2 with view towards the commercial AC units right next to the window. and add noise. It wasn't the view of the mountains that I read about. After complaining at the front desk, they checked us in into a room with that said view.
Comment from Hotel Management
8 Jun 2024 by Austin, Hotel Management
We apologize for the initial inconvenience with your room view and the noise from the AC units. We're glad our front desk was able to move you to a room with the mountain view you expected, and we appreciate your understanding.
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
8 Jun 2024 by Austin, Hotel Management
We're thrilled you had a great experience and look forward to welcoming you back for another excellent stay.
by A verified traveler
Posted 19 May 2024
The decor and ambiance was lovely
Comment from Hotel Management
8 Jun 2024 by Austin, Hotel Management
We're delighted that you appreciated our decor and ambiance! Creating a pleasant atmosphere for our guests is important to us, and we're glad it added to your experience. We hope to welcome you back soon for another lovely stay!
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
8 Jun 2024 by Austin, Hotel Management
We're thrilled you had a great experience and look forward to welcoming you back for another excellent stay.
by A verified traveler
Posted 8 May 2024
We were very pleased with the staff for accommodating a last minute change in the room we needed as we had another traveler with us. Very friendly and very clean. I will stay there again!
Comment from Hotel Management
8 Jun 2024 by Austin, Hotel Management
We're delighted to hear that our staff could accommodate your last-minute room change and that you found them friendly and helpful. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future!
