Ratings based on 17 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
It was nice and clean
by A verified traveler
Posted 15 May 2024
.
by A verified traveler
Posted 11 May 2024
Convenient to my route. Pleasant staff
Comment from Hotel Management
11 May 2024 by Hotel Manager, Hotel Management
Dear Caroline Thank you for your glowing feedback. We're delighted to hear that our location was convenient for your route and that you found our staff to be pleasant! Providing a seamless experience for our guests is our priority, and we're glad we could make your stay enjoyable. We hope to have the pleasure of welcoming you back in the future!Sincerely, Hotel Manager
by A verified traveler from Kelowna
Posted 29 Apr 2024
Ev charger onsite
Comment from Hotel Management
30 Apr 2024 by Hotel Manager, Hotel Management
Dear wanda,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager
by A verified traveler
Posted 28 Apr 2024
Super noisy from upstairs suites - can hear people walking, water,
by A verified traveler
Posted 28 Apr 2024
Room is new and clean. Breakfast is full of options. Will recommend to stay. Very friendly staff.
Comment from Hotel Management
30 Apr 2024 by Hotel Manager, Hotel Management
Dear Qinghan,Thank you for your wonderful feedback. We're thrilled to hear that you enjoyed your stay with us! Providing clean accommodations, a variety of breakfast options, and friendly service are top priorities for us. We look forward to welcoming you back in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 26 Apr 2024
Great location off the highway. Right beside two restaurants, a gas station, and an ev charger.
Friendly staff.
Hotel appreared recently renovated. Nicely appointed. Very clean. Breakfast was exceptional. Would stay again.
Comment from Hotel Management
27 Apr 2024 by Hotel Manager , Hotel Management
Dear Ryan,Thank you for your perfect rating and detailed feedback! We're thrilled to hear that you had such a positive experience during your stay. It's wonderful that you found our location convenient and appreciated the nearby amenities. We're glad that our staff was friendly and that you enjoyed our recently renovated hotel and its cleanliness. We're especially delighted to hear that you found our breakfast exceptional. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
27 Apr 2024 by Hotel Manager, Hotel Management
Dear Anjelli,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager
by A verified traveler
Posted 25 Apr 2024
This property has been renovated completely on the inside. The rooms are up to date modern and extremely clean. I spend a lot of time in hotel in Alberta and this hotel is by far the cleanest I've ever seen. The air conditioning units are all brand new and therefore free of dust that most in other hotels accumulate throughout the years the air quality is amazing for those of us with asthma my eyes did not water I did not get a sore throat and my allergies were non-existent well in my room. The staff are all very friendly and outgoing the lobby and hallways are all well maintained. I would recommend this hotel to anyone looking for a place to stay short or long-term well in Brooks Alberta. If I could give this hotel more than five stars I would
Comment from Hotel Management
26 Apr 2024 by Hotel Manager , Hotel Management
Dear Shannon,Thank you so much for your glowing review and perfect rating! We're thrilled to hear that you had such a positive experience during your stay at our hotel. It's wonderful to know that you found our renovated rooms to be modern, extremely clean, and equipped with brand-new air-conditioning units that provide excellent air quality. We're delighted that our friendly and outgoing staff, along with well-maintained lobby and hallways, added to your overall enjoyment. Your recommendation means a lot to us, and we're honored to be considered the cleanest hotel you've ever seen in Alberta! We can't wait to welcome you back for another exceptional stay in Brooks.Sincerely, Hotel Manager
by A verified traveler
Posted 20 Apr 2024
Clean, newly renovated, great breakfast, quiet and very friendly staff. Can’t ask for more than that!
Comment from Hotel Management
21 Apr 2024 by Hotel Manager , Hotel Management
Dear Martina,We’re delighted to hear that you rated us 5 out of 5 and enjoyed our clean, newly renovated rooms, great breakfast, quiet environment, and friendly staff. Your satisfaction is our top priority, and your feedback is greatly appreciated. We look forward to welcoming you back in the future.Sincerely, Hotel Manager
