Ratings based on 965 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Minneapolis
Posted 4 Jun 2024
Clean and quiet.
Comment from Hotel Management
5 Jun 2024 by Customer Service, Hotel Management
Robert, thank you for your lovely review of the Sheraton Milwaukee Brookfield Hotel. The team is delighted you found your stay clean and quiet. We're looking forward to welcoming you back in the future!
by A verified traveler
Posted 3 Jun 2024
This was a very nice property. Had an elevator out of order and some construction material around.
Comment from Hotel Management
5 Jun 2024 by Customer Service, Hotel Management
Beth, thank you for your kind words about the Sheraton Milwaukee Brookfield Hotel. We're glad you enjoyed your stay and appreciate your understanding regarding the temporary inconveniences. We're looking forward to welcoming you back soon.
by A verified traveler
Posted 3 Jun 2024
Indoor Swimming pool was a big disappointment. It was not upkeep. The water was not clean at all. It was cloudy and had garbage in there. Kids were swimming in that dirty water. Our room had no garbage bags.
Comment from Hotel Management
5 Jun 2024 by Customer Service, Hotel Management
See, thank you for sharing your feedback. We understand your concerns about the indoor swimming pool and your room and will address them to enhance future stays. Your insights help us to improve.
by A verified traveler
Posted 3 Jun 2024
UP TO DATE HOTEL STAY WAS GREAT!
Comment from Hotel Management
5 Jun 2024 by Customer Service, Hotel Management
Penny, thank you for sharing such a positive review of the Sheraton Milwaukee Brookfield Hotel! The team is thrilled to hear you enjoyed your stay and appreciated the modern updates. We look forward to welcoming you back!
by A verified traveler
Posted 2 Jun 2024
We did enjoy the property parking was easy. The only complaint would be coming out of the elevator and the floor being freshly mopped with no signs posted, and my daughter almost fell other than that. It was a good stay.
Comment from Hotel Management
4 Jun 2024 by Customer Service, Hotel Management
Shanna, thank you for choosing the Sheraton Milwaukee Brookfield Hotel for your stay. We're glad you enjoyed the convenience of our parking facilities. We regret to hear about the slippery floor and are glad your daughter is safe. Your feedback is valuable, and we appreciate your understanding. We hope to welcome you back for another stay in the future.
by A verified traveler
Posted 30 May 2024
I have been on the road and have stayed many, many nights @ Marriott properties over the past 4 decades. Thanks to all of this time away from home and family I have a platinum card with Marriott/Bonvoy. I was not given access to the concierge room @ this hotel. In that past I was given access.
My room was so dry that I had blood clots in my nose.
Most likely NOT staying here again.
Comment from Hotel Management
1 Jun 2024 by Customer Service, Hotel Management
Bradley, thank you for your extensive patronage and loyalty to Marriott properties. It is regrettable to hear about your experience with the concierge room access and the discomfort in your room. The team strives to provide excellent service and a comfortable stay for all guests. Your feedback is important and will be shared internally for review.
by A verified traveler
Posted 30 May 2024
Excellent choice
Comment from Hotel Management
31 May 2024 by Customer Service, Hotel Management
Steven,Thank you for your wonderful feedback! Sheraton Milwaukee Brookfield Hotel is delighted you had an excellent stay. We look forward to welcoming you back for another great experience.Best regards,Sheraton Milwaukee Brookfield Hotel Team
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
1 Jun 2024 by Customer Service, Hotel Management
Matilda, thank you for your excellent rating. The team at Sheraton Milwaukee Brookfield Hotel is thrilled to know you had a pleasant stay. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
1 Jun 2024 by Customer Service, Hotel Management
Marissa, your feedback is valued, and we appreciate you taking the time to rate your stay. If you have any specific observations or further comments, we would love to hear them to help us improve.
by A verified traveler
Posted 27 May 2024
Great hotel
Comment from Hotel Management
28 May 2024 by Customer Service, Hotel Management
David, thank you for your kind words! The team at Sheraton Milwaukee Brookfield Hotel is delighted to hear you had a great stay. We're looking forward to welcoming you back soon!
