Ratings based on 181 Verified Reviews

3.8 out of 5
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 19 Jun 2024
Good for a short stay
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jun 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jun 2024
5 out of 5
by A verified traveler

Posted 25 May 2024
Will visit again...
3 out of 5
by A verified traveler

Posted 24 Apr 2024
Basic and not much natural light
5 out of 5
by A verified traveler

Posted 15 Apr 2024
For a budget option this was brilliant, check-in was super easy and quick, the receptionist was very polite and helpful. The room was extremely clean and had everything I needed in it, if I really wanted to be picky it just lacked a fridge, it is located excellently, 2mins from Bromley South and right on top of the shops. There are plenty of places locally to eat and drink. Should the occasion arise again that I needed to stay in Bromley I'd definitely stay here.
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Amazing staff very accommodating for your needs. Comfy beds aswell 10/10
1 out of 5
by A verified traveler

Worst experience

Posted 21 Mar 2024 on Hotels
When I arrived shortly after midnight I was told my booking could not be found, Hotels.com help line was closed and therefore I was given 2 options by staff: 1 leave and if my booking shows in their system they would give me a refund (on a non refundable booking) or 2 pay again for the room and if my booking shows I would be given a refund. After over an hour of being asked to email proof of payment including screenshots of my bank account, I paid again. It was a very distressing and stressful ordeal. I would not be returning to that hotel. I do not trust booking through hotels.com.
3 out of 5
by A verified traveler

Posted 17 Mar 2024
Stay was ok but few negatives I noted it was too noisy from next room after 1am, shower Handle was broken, water boiling kettle was not cleaned, no water bottle and no free parking. Thanks
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Mar 2024 on Hotels