Ratings based on 330 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2024
5 out of 5
by A verified traveler

Posted 7 Apr 2024 on Wotif
Clean room and welcoming customer service
5 out of 5
by A verified traveler

Posted 12 Jan 2024 on Wotif
The property was clean and well maintaned, with it having excellent dining options within easy walking distance
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2024
3 out of 5
by A verified traveler from Ho Chi Minh City

Posted 31 Dec 2023
Comment from Hotel Management
2 Jan 2024 by Ibis Styles Broken Hill, Hotel Management
Thank you for your feedback Stephane
2 out of 5
by A verified traveler

Posted 31 Dec 2023 on Wotif
Clean & quiet. We booked the Ibis as it had an attached restaurant which was unfortunately closed , although there was nothing on the website stating the restaurant was closed
Comment from Hotel Management
2 Jan 2024 by Ibis Styles Broken Hill, Hotel Management
Thank you for your feedback. We apologize for any inconvenience caused by the restaurant closure during your stay, and we will work on improving our communication regarding such situations on our website to better inform our guests. We hope you had an otherwise pleasant stay and look forward to serving you better in the future.Kind regards,Ibis Styles Broken Hill
4 out of 5
by A verified traveler

Posted 12 Nov 2023
This hotel is extremely close to most of the main attractions in Broken Hill. There was free onsite parking directly outside the room which was really convenient. The lady at the front desk was very nice when checking us in. There was no one at the desk when we checked out, but there have a key return box on the desk where we were able to drop our key. This room was quite small and compact, but we were only here for one night so it was ok. Also there was a swimming pool in the carpark area which was interesting. We drove in to the carpark and saw a bunch of people in bikinis which was unexpected.
Comment from Hotel Management
8 Dec 2023 by Lily, Hotel Management
We're delighted to hear that you found our hotel's proximity to Broken Hill's main attractions and convenient onsite parking to be a positive aspect of your stay. We apologize for the small room size and the unexpected surprise at the swimming pool, and we appreciate your feedback as it helps us improve our guests' experiences. We hope to welcome you back for an even better stay in the futurekind regards,
4 out of 5
by A verified traveler

Posted 20 Oct 2023 on Wotif
Loved that you had Foxtel.
Comment from Hotel Management
21 Oct 2023 by Kyle, Manager , Hotel Management
We're delighted to hear that you enjoyed having Foxtel during your stay with us! Providing a range of entertainment options is important to us, and we're pleased to know it enhanced your experience. Thank you for choosing our establishment, and we look forward to welcoming you back in the future.
4 out of 5
by A verified traveler

Posted 24 Sep 2023 on Wotif
Good location. Needs a microwave to heat snacks etc.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Sep 2023 on Wotif