Ratings based on 972 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
I've stayed at the LaQuinta in Conyers, GA several times. However, this experience was a bit different. The condition of the room was lacking. There were water spots on the ceiling. Near the water spots was a patching where it looked like someone started repairing the ceiling but didn't finish. The light fixture in the bathroom over the sink was broken. The last night of our stay the internet service was down so we had no wifi or TV. Also there was rarely an attendent at the front desk.
Comment from Hotel Management
18 Jun 2024 by Manager, Hotel Management
Hello Clifton, We appreciate your loyalty and feedback regarding your recent stay at LaQuinta in Conyers, GA. We take all comments seriously and will address these concerns to enhance our guest experience. Your input on the room's condition and service quality is invaluable for our continuous improvement efforts. Rest assured, we will work diligently to prevent similar occurrences in the future. Thank you for bringing this to our attention.
by A verified traveler
Posted 17 Jun 2024
Not a bad stay.
Comment from Hotel Management
17 Jun 2024 by General Manager, Hotel Management
Dear Marcus,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
by A verified traveler
Posted 17 Jun 2024
Almost any direction we look, something is either damaged or broken. Almost every chair at the pool, the fire pit at the pool, the night stand and dresser in the room, the tv wouldn’t respond and the Wi-Fi went out and never came back on. Will never stay here again. Best thing about it was the rate and now I know why it was cheaper than the rest of the hotels I considered.
Comment from Hotel Management
17 Jun 2024 by General Manager, Hotel Management
Dear Richard,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager
by A verified traveler
Posted 17 Jun 2024
Very clean, friendly staff, highly recommend
Comment from Hotel Management
17 Jun 2024 by General Manager, Hotel Management
Dear Marsha,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
by A verified traveler
Posted 16 Jun 2024
Staff was excellent, beds were very comfortable, and breakfast had plenty of options.
The pool was small and a bit run down for a property as new as this, and the wifi was intermittent and didn’t work at all for hours.
Comment from Hotel Management
17 Jun 2024 by General Manager, Hotel Management
Dear Suzanne,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
by A verified traveler
Posted 15 Jun 2024
Convenient to our purposes. Room was clean and comfortable. Building in good condition. Quiet. Breakfast was adequate.
Comment from Hotel Management
18 Jun 2024 by Manager, Hotel Management
Hello Robert,We are pleased to hear that you found our location convenient and enjoyed a comfortable stay in a clean room. We strive to maintain our building to high standards for our guests' comfort. Your feedback on our quiet environment and adequate breakfast is greatly appreciated. We hope you will consider us for your future visits.
by A verified traveler
Posted 15 Jun 2024
Comment from Hotel Management
16 Jun 2024 by General Manager, Hotel Management
Dear Tresa,We loved having you stay with us at (hotel). We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
by A verified traveler
Posted 9 Jun 2024
The property was nice. The staff was courteous and the breakfast was well stocked. We had two rooms. One had a noisy fridge but we were tired enough to figure out how to sleep anyway. We did let them know the next morning, so hopefully it'll be quiet for the next guest.
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Michael,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed our property, friendly staff, and breakfast offerings. Your feedback about the noisy fridge is appreciated, and rest assured we have addressed this to ensure a more comfortable stay for future guests.
by A verified traveler
Posted 1 Jun 2024
It was very quiet everything was good
Comment from Hotel Management
2 Jun 2024 by Manager, Hotel Management
Hello Daphnie,We're delighted to hear that you enjoyed a peaceful stay with us. Your feedback is greatly appreciated, and we hope to welcome you back in the future.
by A verified traveler
Posted 1 Jun 2024
Nice room
Comment from Hotel Management
1 Jun 2024 by General Manager, Hotel Management
Dear Anthony,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
