Ratings based on 970 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
This is a nice hotel. There to stuff do in the area but seems nicer during the day time. Nights became uneasy and could of been unsafe outside of hotel area.
by A verified traveler
Posted 9 Jun 2024
The rooms were old and dated. There were water stains on the wall. The maintenance man had to come in to fix the toilet and sink the first night we were there.
by A verified traveler
Posted 6 Jun 2024
Zi would stay again if needed
Comment from Hotel Management
7 Jun 2024 by Holiday Inn Express Brockton Team, Hotel Management
Thank you for choosing Holiday Inn Express Brockton. We appreciate your feedback and look forward to welcoming you back.
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Holiday Inn Express Brockton Team, Hotel Management
Thank you for choosing Holiday Inn Express Brockton. We appreciate your feedback. It is our goal to ensure every guest has a comfortable and enjoyable stay and we are sorry we did not meet your expectations. It is our hope that you stay with us again in the future so that we may show you that your experience was an exception and not the ordinary.
by A verified traveler
Posted 1 Jun 2024
We liked it and would stay again
Comment from Hotel Management
7 Jun 2024 by Holiday Inn Express Brockton Team, Hotel Management
Thank you for choosing Holiday Inn Express Brockton. We appreciate your feedback and look forward to welcoming you back.
by A verified traveler
Posted 31 May 2024
The property was mediocre best. The staff Very lean. Although it was 2 o’clock in the morning when we finally did get there.
Comment from Hotel Management
1 Jun 2024 by Holiday Inn Express Brockton Team, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express BROCKTON - BOSTON. Please know that your feedback is extremely valuable to us.
by A verified traveler
Posted 31 May 2024
Smelly dirty wet
Comment from Hotel Management
1 Jun 2024 by Holiday Inn Express Brockton Team, Hotel Management
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BROCKTON - BOSTON. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
by A verified traveler
Posted 31 May 2024
👍
Comment from Hotel Management
7 Jun 2024 by Holiday Inn Express Brockton Team, Hotel Management
Thank you for choosing Holiday Inn Express Brockton. We appreciate your feedback and look forward to welcoming you back.
by A verified traveler
Posted 28 May 2024
Great value, friendly service!
Comment from Hotel Management
29 May 2024 by Holiday Inn Express Brockton Team, Hotel Management
We appreciate your feedback. Thank you for choosing Holiday Inn Express Brockton. We look forward to welcoming you back.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
1 Jun 2024 by Holiday Inn Express Brockton Team, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express BROCKTON - BOSTON. Please know that your feedback is extremely valuable to us.
