Ratings based on 574 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 May 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 May 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 May 2024
5 out of 5
by A verified traveler

Posted 28 Apr 2024
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Comment from Hotel Management
1 May 2024 by GM Rhinefield House, Hotel Management
Dear GuestThank you for rating us, we are delighted you enjoyed the property.Best wishesGareth DaviesGeneral Manager
5 out of 5
by A verified traveler

Posted 19 Apr 2024
friendly, helpful staff. Comfortable bed. Lovely grounds. Delicious food
Comment from Hotel Management
1 May 2024 by GM Rhinefield House, Hotel Management
Dear GuestI am so pleased to read that your stay with us was an enjoyable one and very much hope that you choose to stay with us again to enjoy more delicious food, lovely surroundings and be looked after by our team.Best wishesGareth DaviesGeneral Manager
4 out of 5
by A verified traveler

Posted 14 Apr 2024
Arrived on Saturday afternoon in wonderful April sunshine. Staff were very helpful during check in. Room was well stocked with drinks and snacks with a view over the forest. Rooms starting to look dated and worn. Outdoor pool was 30oC so we tested it out after a mornings walking. The building is impressive. The gardens nicely laid out, but in need of some tlc.
Comment from Hotel Management
17 Apr 2024 by GM Rhinefield House, Hotel Management
Dear GuestThank you for reviewing your experience. I am pleased that overall you enjoyed your stay with us. Your comments about areas in which we can improve are of course noted and I thank you for sharing your thoughts. I am pleased that the complimentary drinks package was welcomed and your enjoyed the outdoor pool. Thank you again for sharing your comments.Best wishesGareth DaviesGeneral Manager
5 out of 5
by A verified traveler

Posted 10 Apr 2024
Staff and attention to detail was amazing Hotel and facilities were immaculate. Bed turning down service was a bonus and pleasant surprise. Lovely setting in the new forest with good walks on the doorstep. Would definitely stay here again
Comment from Hotel Management
17 Apr 2024 by GM Rhinefield House, Hotel Management
Dear GuestThank you for your lovely comments. I am so pleased to see that you enjoyed the hotel and the team looked after you so well. The whole team would be delighted to welcome you back again in the near future.Best wishesGareth DaviesGeneral Manager
5 out of 5
by A verified traveler

Posted 8 Apr 2024
Great Service & food
Comment from Hotel Management
8 Apr 2024 by GM Rhinefield House, Hotel Management
Dear GuestThank you for the comments. We are thrilled that you enjoyed your visit and the food and service was to our normal high standards.
5 out of 5
by A verified traveler

Posted 6 Apr 2024
Very hard to fault anything, excellent for kids! Only small complaint would be the indoor pool was too cold but that’s a push!
Comment from Hotel Management
8 Apr 2024 by GM Rhinefield House, Hotel Management
Dear GuestThank you for the rating and comments. We will keep an eye on the pool temp as we do want it to be comfortable for all. So glad that you enjoyed overall and hope to see you again soon.Best wishesGareth DaviesGeneral Manager
5 out of 5
by A verified traveler

Posted 31 Mar 2024
I loved the ancient historic beauty of the interior . You could just sit there and let your eyes follow each room all round and admire the structure and amazing wood structure . And how often do you wake in the morning to the sound of a varied of birds singing . Absolutely beautiful surroundings
Comment from Hotel Management
1 Apr 2024 by GM Rhinefield House, Hotel Management
Dear GuestThank you for taking the opportunity to review your stay with us. I am pleased to read if your enjoyment of the surroundings and the building. We hope to be able to welcome you again in the near future.Best wishesGareth DaviesGeneral Manager