Ratings based on 265 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 May 2024
5 out of 5
by A verified traveler

Posted 3 May 2024
The hotel is situated in lovely grounds with beautiful landscaping full of bird song. We went for 2 nights to rest after a very busy 2 weeks with family.
5 out of 5
by A verified traveler

Posted 1 Apr 2024
Great location.
2 out of 5
by A verified traveler

Posted 10 Mar 2024
Stayed here a few years ago and everything was included in room rate (SPA access, cooked breakfast), there appears to be a management decision to now charge extra for these things which just feels “tight”. Personally I would rather have a more expensive room rate and ensure these items are included than pay for all these extra “add-ons”. Rooms and spa area look tired, needs overhaul and some money spent to keep property at a 4/5 star level.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Mar 2024 on Hotels
5 out of 5
by A verified traveler from Weybridge

Posted 16 Feb 2024
A good size comfortable room with garden access. Breakfast was well organised and all the staff very kind and helpful.
1 out of 5
by A verified traveler

Posted 9 Feb 2024
Disappointing and does not resemble the website photos. In reality the Hotel is tired and in need of refurbishment. Our room on ground floor was functional at best, 1980s styling, pillows like rocks, the bathroom very cramped and washbasin chipped & stained. No direct access to the Spa /Pool area from the hotel - you have to go outside in your thin robe to gain access. On a cold wet February day, far from ideal. Spa & pool area is dark, dingy and utterly depressing. Additional £39 for access to the slightly better area - dont bother!! Hotel staff were without exception, friendly and helpful. Breakfast buffet was plentiful, but extra cost for hot dishes. Would we return NO … would we recommend NO
4 out of 5
by A verified traveler from fareham

Posted 26 Jan 2024
Very relaxing stay.
4 out of 5
by A verified traveler

Posted 27 Dec 2023
The French bistrot was a little overpriced for the quality of food and the interior, but apart from that it was a very pleasant stay. The hotel was quiet and easy to get to. The swimming pool, sauna, and steam room were a welcome addition without having to pay extra.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Dec 2023 on Hotels