Ratings based on 730 Verified Reviews

4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jan 2022 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Nov 2021 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2021 on Ebookers
2 out of 5
by A verified traveler

tierd

Posted 22 Nov 2021 on Hotels
Room was not cleaned in the 4 days and 3 nights we stayed, no fresh towels, room was too hot, requested cooling to be fixed nothing done. Very noisy. stayed here before 4 times, disappointed this time..
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2021 on Hotels
2 out of 5
by A verified traveler

Freezing Breakfast - Avoid!!

Posted 16 Nov 2021 on Hotels
After a poor stay at Holiday Inn Salisbury My business tokk me onto Filton.Greated well by staff, but breakfast for second day was a joke (06:30 - just opened for service) I had to inform chef that Heatlamps weren't doing there job, they were just lights Food was freezing cold, 3 other guests then spoke up. Staff removed food. My friend came back down at 09:00 only to find same freezing food served again. we both demanded a refund Not funny when you paying between £10 - £15 per head - go to McDonalds for £4.00 and get a sausage muffin and coffee thats actually hot!! There's a theme here IHG group, please sort it!!
4 out of 5
by A verified traveler

Great location

Posted 14 Nov 2021 on Hotels
Bedrooms are quite old and tired, but bar/restaurant area has been renovated and is really smart. Struggled with pellows as had 2 large ones each. 1 pellow was not enough, but 2 pellows was too high. Practically works well, as hotel located close to UWE and close to M4.
2 out of 5
by A verified traveler

Poor bar service; good front of house.

Posted 13 Nov 2021 on Hotels
Bar staff love their mobile phones, chatting with each other and serving friends first… even when those same friends point out a waiting resident.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Nov 2021
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2021 on Hotels