Ratings based on 752 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024
Not worth the money. Windows looked directly onto another building. Not kept well maintained.
Comment from Hotel Management
9 May 2024 by Carol, Hotel Management
Dear Julie,Thank you for your feedback.The Bristol Harbour Hotel is a remarkably elegant 19th-century property with an inspirational façade sits loud and proud in the middle of Bristol’s historic Corn Street.We are sorry you haven't enjoyed your view. Our maintenance team work constantly on improving it's original design and layout.We hope to welcome you back in a near future.Kind regards,
by A verified traveler
Posted 23 Apr 2024
Not as nice as another Harbour hotel where we’ve stayed in the past
Comment from Hotel Management
24 Apr 2024 by Reception Team, Hotel Management
Hello Jodie, We are sorry to hear that your stay was not as enjoyable as previous stays within the Harbour Hotel Group. we do hope that we can make it better if you choose to stay with us again. Many thanks, Reception
by A verified traveler from England
Posted 14 Apr 2024
Comment from Hotel Management
6 May 2024 by Carol, Hotel Management
Good afternoon Mark,Thank you for your review.We are glad you had a lovely stay.Kind regards,
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
11 Apr 2024 by Carol, Hotel Management
Good evening Zoe,Thank you for your feedback.We hope in the future to get the higher score.See you soon!
by A verified traveler
Posted 21 Mar 2024
Comment from Hotel Management
11 Apr 2024 by Carol, Hotel Management
Good evening Ryan,Thank you so much for such a positive review!We hope to welcome you back in a near future!
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
11 Apr 2024 by Carol, Hotel Management
Good evening Lisa,We are amazingly happy with your review!I am super glad that we achieve you expectations.We hope to welcome you back!
by A verified traveler
Posted 11 Mar 2024
Beautiful rooms, hotel and spa. Had a very enjoyable stay.
Comment from Hotel Management
12 Mar 2024 by Reception Team, Hotel Management
Good afternoon, thank you so much for this lovely review! I am glad to hear that you enjoyed your stay with us and we hope to see you again in the future.Kind regards,Reception team
by A verified traveler
Posted 7 Mar 2024
Comment from Hotel Management
11 Apr 2024 by Carol, Hotel Management
Good evening Ryan,We very much appreciate our review!Hope to welcome you back soon!Kind regards,
by A verified traveler
Posted 5 Mar 2024
Comment from Hotel Management
11 Apr 2024 by Carol, Hotel Management
Good evening Rhys,That's a great score you gave us!I will make sure to share it with the team.We hope to see you again soon!Kind regards,
by A verified traveler
Posted 4 Mar 2024 on Hotels
Comment from Hotel Management
11 Apr 2024 by Carol, Hotel Management
Good evening James,Our team strives to make sure you have a great time with us.Apologies if it didn't match you expectations!We hope to make it better in you next visit!Kind regards,
