Ratings based on 797 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Cardiff

Posted 1 Jun 2024
Lovely quirky unique place. The caravan was very comfortable. Needed earplugs in the night to block out nightlife and pigeon noise! Loved it.
3 out of 5
by A verified traveler

Posted 14 May 2024
The rooftop Airstream caravans sounded like lovely quirky accommodation, and having lived previously on a boat, I'm happy in small spaces. This one was looking very tired, though. The curtains were missing hooks, there was dirt and fluff in the corners, loose hooks, and – crucially on a baking day when I arrived – the electric cooling fan mentioned in the description was missing. The guy on reception provided one, but it wasn't working properly. He promised to take another one up for me, but didn't, necessitating back and forth to the roof and back down to reception more times than was necessary. Especially when there were 'wet paint' warnings on the final (narrow) staircase. The shower was a decent size, but the bathroom sink was tiny – almost too small to brush your teeth in, and the plug did not retain water for long enough to wet a facecloth. The location on the roof was also amazingly noisy, as my Airstream directly overlooked an outdoor disco area below, which kept going until the early hours every night of my three-night stay. There was also no security chain on the inside of my door, and the lock was very fiddly. The first time I came to leave after locking it from the inside, I thought I was stuck inside and might have to ring reception from my mobile for assistance. I managed to operate it in the end, but if there'd been an emergency, getting out might have taken longer than was safe. So, overall, a nice idea, but in need of a thorough spring clean and refresh.
3 out of 5
by A verified traveler

Posted 5 May 2024
Very noisy, managed to get some sleep eventually between 2 and 3am
5 out of 5
by A verified traveler

Posted 28 Apr 2024
What a lovely place. Stayed in my own. Would love to come back . A bit confused at breakfast, would have liked clearer instructions but everyone was helpful, food was great! Yoghurt was delicious
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Apr 2024
4 out of 5
by A verified traveler

Posted 12 Apr 2024
Overall, a good experience and I would happily stay here again. The courtyard area gives a feeling of serenity in the busy Old City. The check-in experience was simple and painless. I stayed in room 19 which had an internal view from the window, meaning street noise was very much at a minimum. The room did have some peeling wallpaper, mould above the window and some areas could have been cleaner - but nothing major. The room was comfortable and of a good size, bed was comfy. I had breakfast in the morning which was freshly cooked and tasty, 8/10. The only issue was that the breakfast was mispriced in the guest book, so I was asked to pay more than was advertised. The staff member this time was a little cold and possibly irritated when I refused, but they relented in the end.
5 out of 5
by A verified traveler

Posted 7 Apr 2024
Was very clean and tidy staff were friendly and polite close to the venue we were visiting .noisy late at night from the pubs next to it .food was good a good selection would book thete again
4 out of 5
by A verified traveler

Posted 2 Apr 2024
Excellent location for our son’s wedding.Less than 100yds. As it was the Easter weekend it was quite loud in the evening. Bedrooms were tight but comfortable and clean. Shower/ bathroom were very small but adequate. Excellent breakfast in the morning.
4 out of 5
by A verified traveler

Posted 25 Mar 2024
Lovely staff and the location was great. Decided to stay in one of the rockets which I really enjoyed as a unique experience The facilities needed updating. The bathroom door held together by Velcro and tired sofas and just general wear and tear in places. Generally clean however there was dirt and grime in places. Just needs a proper deep clean
5 out of 5
by A verified traveler

Posted 6 Mar 2024 on Ebookers
Fantastic setting. Lovely friendly staff. Spotlessly clean. City centre. Warm rooms...