Ratings based on 405 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
Lovely place to stay
by A verified traveler
Dilapidated
Posted 7 Feb 2024 on HotelsHow people are leaving good reviews for this place are beyond me. The place is a dive. Saved only by the decent food & quality breakfast served by the attached Marco restaurant. The “comfort” room I was given was far from that. Bed springy, furnishings battered, carpets stained, windows might as well not have been there with the draft and noise they let in. To top it off there is no light in the bathroom?! What’s all that about?
by A verified traveler
Dilapidated.
Posted 6 Feb 2024 on HotelsHow anyone is leaving a good review about this place are beyond me. The place is dilapidated. The “comfort” rooms are far from their name, rooms are dated and cold, beds springy, and the draft and road noise from the old wooden windows… well it almost feels like there are no windows atall. My bathroom didn’t even have a light in it?! Maybe there are some refurbished rooms that are better and I was just shoved in the old ones?
The only saving grace is the restaurant and bar attached to the hotel, with good grub and serves up a quality breakfast.
by A verified traveler
Posted 27 Dec 2023 on Hotels
by A verified traveler
Posted 21 Dec 2023 on Hotels
Very nice hotel but seemed to be very understaffed, no one on receiption until 8.30am. The resteraunt only had 4-5 tables avilable because the lights were'nt working. The food was very good but wasn't made to feel very welcome. Perhaps it was the time of year but there weren't many guests staying. I would think twice about returning.
by A verified traveler
Posted 17 Dec 2023
by A verified traveler
Posted 4 Dec 2023 on Hotels
by A verified traveler
Posted 26 Nov 2023
Friendly staff. Room was spotless and toasty warm as freezing outside. Bed was so comfortable hard to get out.
Food and service in restaurant brilliant.
We went to Bath for weekend and it was worth the 30 min drive to stay here for a third of the price of similar Bath hotels.
by A verified traveler
Posted 28 Oct 2023
by A verified traveler
Posted 27 Oct 2023
Great staff and very friendly. The only issue was in Rm 224 the kettle needed descaling and the jets in the jacuzzi bath as soon as i put it on all this stuff came out so had a shower instead which was good
